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Advertising
Paid, persuasive communication through mass and interactive media connecting a sponsor with consumers, providing product info, and interpreting features for needs.
Basic Functions of Advertising
Identification (brand recognition), Information (features and benefits), Persuasion (builds preference and loyalty).
Key Components of Advertising
Strategy (objectives), Message (concept + consumer insight), Media (target audience + channel), Evaluation (measure results).
Types of Advertising
Brand, Retail/Local, Direct-Response, B2B, Institutional, Nonprofit, Public Service (PSA), Specialized.
Roles of Advertising
Marketing Communication (builds brands), Economic (creates demand, lowers prices), Societal (shapes culture and self-image).
Evolution of Advertising
Print Era, Agencies Era, Scientific Era, Creative Era, Accountability Era, Social Media Era.
Key Players in Advertising
Organization (advertiser), Agency, Media, Suppliers/Consultants, Consumers (user-generated content).
Types of Agencies
Full-Service, In-House, Specialized, Creative Boutique, Media-Buying Service.
How Agencies Are Paid
Commissions, Fees, Retainers.
Jobs in Agencies
Account Management, Planning and Research, Creative Development, Media Planning and Buying, Internal Operations.
Changes in Advertising Practice
Consumer Control, Weakened Media, Interactive Communication, Real-Time Advertising.
IMC (Integrated Marketing Communication)
Everything communicates; goal is consistent, unified brand message across all channels.
Public Relations (PR)
Builds mutually beneficial relationships between organizations and their publics.
Publics in PR
Employees, Communities, Shareholders, Customers, Institutions.
PR vs. Advertising
Advertising is paid, controlled, focused on sales. PR builds image and goodwill using earned and owned media.
Functions of PR
Employee Relations, Financial Relations, Public Affairs, Community Relations, Consumer Relations, Corporate Reputation, Crisis Management, Campaigns, Fundraising.
PR Tools
Paid, Owned, and Earned media; News releases, VNRs, Pitch letters, Press conferences, Publications, Events, Online communication.
Trends in PR
Mobile communication, Visual storytelling, Social media, CSR, PR measurement.
Direct-Response Communication (DRC)
Personal, measurable, action-based messages; higher cost but efficient targeting.
Elements of DRC
Offer (“What’s in it for me?”) and Fulfillment (delivery and response processing).
Primary Media of DRC
Personal Sales, Direct Mail, Print, Broadcast/Digital, Telemarketing, Internet.
Promotion
Short-term activities to spur action and build relationships.
Consumer Promotions
Coupons, Rebates, Sampling, Contests, Sweepstakes, Price deals, Premiums, Specialty ads.
Trade Promotions
Incentives for distribution members; Push (sellers) and Pull (consumer demand) strategies.
Multiplatform Promotions
Sponsorships, Event Marketing, Loyalty Programs, Partnerships, Cross-promotions.
Databases in Marketing
Customer and prospect lists with contact info and predictive traits for targeting.
Communication Models
Mass Communication (SMCR: Source → Message → Channel → Receiver), Interactive Communication (two-way dialogue), Nonverbal (logos, imagery).
Traditional Effects Models
AIDA (Attention, Interest, Desire, Action) and Think/Feel/Do (Cognition, Emotion, Behavior).
Facets Model of Effects
Perception, Emotion, Cognition, Association, Persuasion, Behavior.
Purpose of Research in IMC
Brand decisions should be driven by consumer insights.
Types of Research
Primary (surveys, interviews, focus groups), Secondary (existing data).
Applications of Research
Market information, Consumer insight, Brand information, Media research, Message testing, Evaluation.
Research Designs
Quantitative (“what”) and Qualitative (“why”).
Data Collection Methods
Surveys, Interviews, Focus groups, Panels, Observation, Diaries.
Research Challenges
Sampling accuracy, Cultural sensitivity, Multi-channel complexity.
Consumer Decision Process
Need recognition, Information search, Evaluation of alternatives, Choice, Post-purchase evaluation.
Involvement in Decision Making
Low involvement = quick, low risk; High involvement = complex, high risk.
Consumer Behavior
How individuals or groups select, purchase, use, or dispose of products.
Cultural Influences
Norms, values, beliefs that guide behavior.
Social Influences
Social class, reference groups, family, brand communities.
Psychological Influences
Motivation, perception, learning, attitude, needs, and wants.
Maslow’s Hierarchy of Needs
Physiological, Safety, Belonging, Esteem, Self-actualization.
Segmentation
Dividing market into groups with similar characteristics.
Segmentation Types
Demographic, Life-stage, Geographic, Psychographic, Behavioral, Benefit-based.
Targeting
Selecting best audience segment(s) to pursue and match positioning.
Strategic Planning
Identify problem, set objectives, decide strategies, implement tactics.
Levels of Planning
Business Plan → Marketing Plan → IMC Plan.
Marketing Plan Steps
SWOT analysis, Set objectives, Select targets, Position brand, Develop 4 Ps, Implement.
Creative Strategy
Combines insight, research, and creative execution to communicate effectively.
Account Planning
Research and analysis to uncover consumer insights.
Consumer Insight
Intersection of consumer interests and brand features.
Creative Brief
Summarizes problem, audience, insight, objectives, proposition, tone, and direction.
Big Idea
Central creative concept that drives campaign across platforms.
Message Strategy Approaches
Head (rational) vs Heart (emotional); Hard Sell vs Soft Sell.
Frazer’s Six Creative Strategies
Preemptive, USP, Brand Image, Positioning, Resonance, Affective.
Common Ad Formats
Lecture, Drama, Problem-Solution, Comparison, Humor, Storytelling.
Copywriting
Crafting ad text that gets attention and prompts action.
Print Media Writing
Headlines, Subheads, Slogans, Body copy, Call to action.
Broadcast Writing
Radio uses sound and imagination; TV combines visuals and storytelling.
Digital Writing
Interactive and conversational; Websites, Blogs, Social posts, Display ads.
Visual Communication Functions
Grab attention, Stick in memory, Tell stories, Persuade, Anchor associations.
Design Elements
Color, Layout, Typography, Photography, Illustration.
Print Production
Newsprint, Magazines, Outdoor ads—use bold visuals and simple text.
Video Production Process
Preproduction (planning), Production (shooting), Postproduction (editing).
Web Design Principles
Eye-catching graphics, Fast load, Simple type, Clear navigation.
AIDA Model
Attention, Interest, Desire, Action.