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Dispensing error rate in community pharmacy
1.6%
Medication error
a preventable event leading to inappropriate medication use or patient harm; can occur during prescribing, dispensing, or administration
Dispensing error
a mistake that occurs during preparation and delivery of a medication to a patient
Errors of omission
failure to counsel, overlook a drug interaction, overlook a drug allergy
Errors of comission
wrong medication to the right patient, right medication to the wrong patient, wrong strength, wrong dosage form, wrong quantity, incorrect prescription label
System error examples
staffing problems, disorganized workflow, poor staff communication, interruptions/distractions, poor pharmacy layout, lack of protocols for high alert medications
What is the single greatest barrier to error prevention is punishment?
punishment