health and social TOPIC 2

what are the person centred values

(PRICDRIP EDM)

• partnership

• rights

• individuality

• choice

• dignity

• respect

• independence

• privacy

• encouraging decision making

partnership

the involvement of different professionals or services working together to provide the most effective care for a service user

individuality

considering individual differences eg beliefs, cultures when providing care and support

choice

service users should be offered a range of different care options and give enough info about them to make an informed choice

dignity

having regard for the feelings, opinions and wishes of others. supporting their self esteem and making them feel valued

respect

treating service users by showing their importance as an individual and that their opinions and feelings have value

independence

service providers should support service users to have as much control over their lives as possible, so they rely on others as little as possible

privacy

needed for procedures such as showering and dressing someone, eg knocking on service users door before entering

encouraging decision making

ensuring service users are supported to make choices and to be involved and in control of their care

benefits for service users when pcvs ARE applied

• strengths are developed

• improves quality of life

benefits for service providers when pcvs ARE applied

• improves job satisfaction

• supports them to develop their skills

physical effects on service users when pcvs are NOT applied

if hospital patient isnt given regular drinks, they’ll become dehydrated, condition will get worse

intellectual effects on service users when pcvs are NOT applied

if a teen with learning difficulties is not given the right support, their learning will not progress

emotional effects on service users when pcvs are NOT applied

a pregnant woman would be angry and upset if the midwife told her she cant have a home birth, like she'd hoped for, with no reason or explanation why

social effects on service users when pcvs are NOT applied

if staff at a day centre ignore people laughing at a girl who has birthmark on her face, she’ll become isolated and will refuse to attend

what are qualities of a service provider

(Six Cs)

• care

• compassion

• competence

• communication

• courage

• commitment

care

they’ll support and provide as much as they can for the service users health and wellbeing

compassion

being considerate, understanding and empathetic towards service user

competence

providing high quality and effective care through applying their knowledge, skills and expertise

communication

to be able to listen carefully and speak in a way service users can understand

courage

being brave, eg being able to speak up when having concerns

commitment

being dedicated to provide care and support to meet the service users needs