Chapter 6- Implementation Tools, Program Staff, and Budgets

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What is a program?

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121 Terms

1

What is a program?

A well-organized plan for success.

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2

What is an action plan?

A practical and specific plan that outlines what needs to be done, by whom, and by when.

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3

What does an action plan include?

Lists of available and needed resources, potential barriers, and communication with stakeholders.

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4

What is the purpose of an action plan?

To track progress, adopt changes, and document accountability as the program unfolds.

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5

What is process evaluation?

Ongoing review of the implementation process and its impact on outcomes.

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6

What is a logic model?

A visual representation of the relationships between program elements and the priority population.

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7

What is the purpose of a logic model?

To communicate program relationships, identify needed resources, sequence activities, and serve as a basis for evaluation.

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8

What does a logic model show?

The relationship between inputs (resources), outputs (activities), and outcomes (expected changes).

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9

What is a Gantt chart?

A timeline format that helps manage program elements.

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10

What is the purpose of a Gantt chart?

To provide an at-a-glance view of program elements and aid in program management.

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11

What is the purpose of a visual depiction in program planning?

To build understanding, identify resources, sequence activities, and serve as a basis for evaluation.

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12

What does a visual depiction show?

The underlying logic of a planned initiative and the expected results.

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13

What is the relationship between a logic model and a visual depiction?

A logic model is a type of visual depiction that shows the relationships between program elements.

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14

What is the purpose of a logic model in program planning?

To provide a simple graphic road map of the relationship between actions and anticipated results.

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15

What does a logic model help with?

Building understanding, identifying resources, sequencing activities, and serving as a basis for evaluation.

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16

What are the components of a logic model?

Inputs (resources), outputs (activities), and outcomes (expected changes).

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17

What is the purpose of a Gantt chart in program planning?

To put program elements into a specific timeline and aid in program management.

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18

What does a Gantt chart help with?

Managing program elements and providing an at-a-glance view of the program.

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19

What is the purpose of an action plan in program planning?

To outline specific actions, assign responsibilities, and set deadlines.

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20

What does an action plan include?

Lists of tasks, responsible individuals, and timelines.

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21

What is a logic model?

A visual representation of a program's assumptions and expected outcomes.

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22

Why is a logic model important?

It allows staff and stakeholders to track changes and analyze their impact on program outcomes.

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23

What is the purpose of a logic model?

To succinctly communicate and agree on the overall plan and how it will make a difference in the health behavior or health status of a population.

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24

How can a logic model be created?

It can be created in several ways, such as through a participatory and community-building process, as an internal document, or through key informant interviews conducted by program evaluators.

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25

What information is included in the first 3 columns of a logic model?

The goals, objectives, and strategies developed during the program planning process.

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26

What is listed in the first column of a logic model?

The first objective of the program.

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27

What is represented in the second column of a logic model?

The human and fiscal resources from collaborating community agencies.

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28

What resources/inputs are included in the second column of a logic model?

Staff, locations, organization resources, supplies, equipment, technology, curricula, or instructional resources.

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29

What is depicted in the third column of a logic model?

The specific strategies and interventions selected during the planning process.

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30

What factors influence the selection of strategies and interventions in a logic model?

The staff and stakeholders' understanding of the underlying problem, its context, the program's theoretical framework, and the desired outcomes.

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31

What does the outputs column in a logic model define?

The immediate outcomes from the program's activities.

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32

Why is it important to define outputs in a logic model?

To see the results that will be achieved from a successful program implementation.

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33

What are outcomes in a logic model?

The desired changes or impacts that are expected to occur as a result of the program.

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34

What is the purpose of moving from what is planned to what is hoped to happen in a logic model?

To assess the effectiveness of the program and determine if the desired outcomes are being achieved.

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35

What are immediate outcomes?

Behavior change-related factors happening right away.

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36

What are intermediate and long-term outcomes?

Environmental impacts and permanent behavior changes resulting from immediate outcomes.

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37

What is a Gantt Chart used for?

Providing a timeline and visual depiction of a program's objectives.

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38

How long should a Gantt Chart be?

No more than a single page, even for complex projects.

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39

What does a Gantt Chart show?

The development of the project across time and on time.

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40

Why is a Gantt Chart useful?

It is one of the most useful tools available to program staff.

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41

What questions should be considered when moving from an action plan to a program timeline?

Which activities need to be done before others? What are the critical deadlines for each activity? How much time will be needed for each activity? Are there any scheduled holidays, vacations, or other predictable periods that may affect work? When are evaluation and progress reports due?

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42

What does a program timeline help the manager do?

Plan ahead, adjust, and stay on top of the program as implementation unfolds.

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43

What should staff predict and prepare for during a program's implementation period?

Changes and challenges.

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44

What is one challenge during program implementation?

Lack of attention to details hampering program execution.

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45

What is another challenge during program implementation?

Realities of actual program operations being more difficult than anticipated.

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46

What is another challenge during program implementation?

Staff and stakeholders not following the action plan or Gantt chart closely enough.

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47

What is another challenge during program implementation?

Conflict and teamwork problems.

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48

What is another challenge during program implementation?

Unanticipated staff turnover leaving critical positions vacant.

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49

What is program management?

Includes hiring, managing staff, and budget matters.

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50

What are some considerations for hiring program staff?

Skills, experience, interpersonal qualities, cultural competence, mission-driven.

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51

What are some techniques to improve the hiring process?

Create high-quality job announcements, distribute widely, screen applicants systematically.

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52

What is teamwork?

The ability to work both independently and with a team.

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53

What is problem-solving?

The ability to recognize a conflict, brainstorm remedies, and implement solutions.

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54

What are communication skills?

The ability to effectively convey information and ideas.

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55

What is leadership?

The ability to guide and motivate a team towards a common goal.

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56

What is work ethic?

The ability to work diligently and responsibly.

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57

What is crisis management?

Dealing with unexpected events that disrupt the program.

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58

What is an unrealistic timeline?

A timeline that is not feasible or achievable.

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59

Why might staff members be unhappy with their jobs?

Various reasons such as dissatisfaction with work environment or tasks.

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60

What challenges can staff members face when working in teams?

Difficulties in collaboration, communication, and coordination.

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61

What is the relationship between planning and implementation?

Planning is analytical, implementation is an art.

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62

Why is experience important in program implementation?

It helps anticipate and deal with challenges that may arise.

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63

What is cultural competence?

The ability to work effectively with people from different cultures.

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64

What is cultural humility?

The recognition of one's own cultural biases and the willingness to learn from others.

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65

What is public speaking?

A skill that improves with time and practice.

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66

Why is effective listening important?

To work effectively with communities and individuals.

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67

What communication skills should a health education specialist have?

Strong written communication skills and the ability to adapt communication styles.

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68

What does it mean to demonstrate professionalism as a leader?

Setting a professional tone in all aspects of communication and being a resource person.

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69

What qualities speak to the integrity and character of a Health Education Specialist?

Getting work done, producing high-quality work, working diligently, showing up on time, and working through challenges.

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70

When is flexibility needed in the field of health education?

When working in teams and when working with the community.

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71

What is the purpose of conducting interviews with leading candidates?

To identify the best candidates for the position.

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72

How can potential approaches to program-specific scenarios be assessed?

By asking candidates to describe them during interviews.

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73

How can staff be retained and developed?

By investing in staff development and helping them perform their work effectively.

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74

What are the goals of staff development programs?

To contribute meaningfully to the organization's mission and achieve high levels of job satisfaction.

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75

What are the characteristics of effective staff development programs?

They are concrete, tailored to staff needs, and ongoing.

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76

What is covered in initial staff development sessions?

The organization's mission, policies, and procedures.

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77

What typically happens in orientation sessions for new staff members?

They are matched with more experienced staff members in a shadowing or mentoring relationship.

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78

What is the purpose of supervisory meetings?

To focus on problem-solving

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79

What is the role of good supervisors in identifying training needs?

To help staff identify areas for additional training

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80

How should staff be evaluated?

On a continual basis

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81

What should staff goals be formulated in partnership with?

Supervisors

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82

What are some additional staffing needs?

Interns, volunteers, and non-paid community health workers

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83

What is the purpose of interns in a program?

To satisfy academic requirements and complete significant projects

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84

What is the role of volunteers in a program?

To bridge the gap between the population being served and the organization staff

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85

What are the challenges of non-paid staff?

Recruiting dedicated individuals, turnover, recognition strategies, no shows or waning commitment

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86

Why is budgeting and fiscal management important for program directors and staff?

Because almost all decisions have financial implications

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87

What skills should an HPP person develop in budgeting and fiscal management?

Basic accounting, financial analysis and planning, funding and resource development, and budgeting

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88

What is the purpose of a balance sheet?

To show what an organization owns and how it is financed

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89

What is the purpose of an income statement?

To show the financial performance of an organization over a specified time period

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90

What is a cash flow statement?

Shows how an organization's operations affect its cash position.

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91

What is the purpose of budget basics?

To provide a detailed statement of available resources and expenses.

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92

What is the role of a budget during the planning phase?

To make reasoned predictions about resource allocation.

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93

What is the role of a budget during the implementation phase?

To serve as a living document that changes as resources are received and spent.

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94

What are the principles of sound financial management?

They remain the same regardless of the budget's size or complexity.

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95

What are fixed incomes?

Incomes that do not change over a given period of time.

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96

What is multiple-year funding?

Funding that requires annual reports to release funds for the next year.

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97

How can careful spending of resources make fiscal management easier?

By adhering to approved categories and limits.

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98

What are some variable factors that affect resources?

Enrollment, client completion, matching funds, revenue, fundraising, and in-kind contributions.

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99

What role do professionals play in managing resources?

They help program staff and leaders understand and utilize resources.

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100

What are the four primary expense categories in most program budgets?

Personnel, supplies, services, and travel/training/dissemintation.

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