Team Dynamics, Roles, & Responsibilities

PM Function: Initiator

• Define deliverables with stakeholders

• Sponsor approval

• Identify actions needed for moving forward

• Assign tasks for team members

PM Function: Role Model

• Set the performance standard

• Meet your own standard (golden rule)

• Act with integrity

PM Function: Negotiator

• Secure project resources

  • Funding, people, time

• Remove delays or obstacles

PM Function: Listener

• Listen as much as you talk —> NCOs

• Pay attention to the environment

  • Scheduling, morale, new ideas

• Seek consenus

PM Function: Coach

• Mentor junior members

• Praise in public, criticize in private

  • Be constructive

  • Criticize outcomes, not people

Tuckman’s Model

1) Forming —> coming together

2) Storming —> conflict

3) Norming —> understand how to work together

4) Performing —> working effectively

5) Adjourning —> disbanding the team

Symptom

• Indicator or a sign that a problem exists

  • Fix should address the root cause

Pareto Analysis (80/20 Rule)

• 80% of the benefit comes from 20% of the work

• 80% of the problems come from 20% of the causes

SMART

1) Specific

2) Measurable

3) Achievable

4) Relevant

5) Time-bound

Objectives vs. Requirements

• Requirements are parameters of the solution

  • How does the solution need to be done?

  • What constraints must we adhere to?

• Clear objectives help to frame requirements

The Three Demands

1) Quality —> satisfaction of the project’s requirements

2) Time —> Duration needed to produce the deliverables

3) Cost —> money, people, and other resources needed