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Social Psychology
Studies how a person’s thoughts, feelings, and behavior are influenced by the real, imagined, or implied presence of others
Social Influence
Real or implied presence of others directly or indirectly influences thought, feeling, and behavior of an individual
Conformity
Changing one’s own behavior to match that of others
Consumer Psychology
Studies habits of consumers in the marketplace
Compliance
Changing one’s own behavior as a result of other people directing or asking for change
Foot-in-the-door Technique
Asking for a small commitment and after receiving compliance, asking for a bigger commitment
Norm of Recoprocity
Assumption that if someone does something for someone else, the other person should do something in return
Lowball Technique
Getting a commitment from a person and then raising the cost of the commitment
That’s-not-all Technique
A sales technique where an offer is made and then something is added on to look more enticing
Obedience
Changing one’s behavior at the command of an authority figure
Social Facilitation
Tendency for the presence of others to have a positive impact on the performance of an easy task
Social Impairment
Tendency for the presence of others to negatively impact performance of a difficult task
Social Loafing
Tendency for people to put in less effort on a small task when working with others
Groupthink
Kind of thinking that occurs when more importance is put on group cohesiveness than the facts of the problem at hand
Door-in-the-face Technique
Asking for a large commitment, being refused, and then asking for a small commitment
Relativism
The idea that there is no absolute truth and that something is only true when it is widely agreed upon
The Solomon Asch Conformity Experiment
Subjects were shown lines, fake subjects threw their answers, real subjects said the wrong answer even if they knew it was wrong
The Milgram Study
A “teacher” administered what they thought were real shocks to a “learner” and most went to the end (deadly shocks) because they were told to by someone in a lab coat