Learn to Lead Chapter 8 Review

Persuade, inform, entertain

Three Purposes of Communication

Audience

Those to whom you will speak or write

Outline

A diagram that shows how your communication will be organized

Be clear, use familiar words, eliminate clutter, stay active, put statements in positive form, use parallel structure

Six Vital Communication Principles

Arguments

Reasons given in proof or rebuttal

Topic sentence

Introduces the main idea of a paragraph

Thesis statement

The central message of an essay

Objection

Reasons or arguments presented in opposition; improves your communication as well

Conclusion

Final remark to reiterate thesis in different words

Staff study

Provides a professional format for presenting concerns and solutions

Problem, factors bearing on the problem, discussion, conclusion, action recommended

5 Parts of a Staff Study

Problem

Clearly and concise statement of problem author is trying to solve

Factors Bearing on the Problem

This section identifies facts, assumptions, criteria, and definitions weighing on the problem

Discussion

Offers the author’s perspective of a problem within the squadron and explains his or her solution along with other possible solutions

Actions Recommended

Simple list of actions necessary to implement solution(s)

Manuscript, memory, impromptu, extemporaneous

4 Most Common Formats of a Speech

Manuscript

Employed only when the material being conveyed is so important or complex that an inaccurate phrase might cause a great misunderstanding

Memory

The speaker becomes overwhelmed with accurately stating the speech as memorized, so he loses spontaneity

Impromptu

The speaker is given a topic and only a few minutes to gather his thoughts before speaking

Extemporaneous

Extemporaneous speakers study their outline in depth, but instead of planning what they’ll say word-for-word, they grant themselves freedom to be spontaneous

Specific purpose, central idea, introduction, body & conclusion

Parts of a Speech

Specific purpose

A clear statement of what you hope to accomplish as a result of your speech

Central idea

A compact expression of your argument

Signpost

Brief verbal cues indicating your progress through an outline

Resume

Briefly documents your work history and gives you the opportunity to show what makes you qualified for a job