MNGT 2000/50 - Foundations for Business Success (FINAL EXAM)

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148 Terms

1
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Why do people become entrepreneurs?

The desire to be one’s own boss

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What is an entrepreneur?

Entrepreneurs typically are innovators who start companies to pursue their ideas for a new product or service.

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What is a small-business owner?

Small-business owners are managers or people with technical expertise who started a business or bought an existing business and made a conscious decision to stay small.

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What are the types of entrepreneurs

Classic Entrepreneurs

Multipreneurs

Intrapreneurs

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What is a classic entrepreneur

Classic entrepreneurs are risk-takers who start their own companies based on innovative ideas

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What is a micropreneurs

Entrepreneurs who start small and plan to stay small

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What are growth-oriented entrepreneurs

Entrepreneurs who want their business to grow into a major corporation

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What are multipreneurs

Entrepreneurs who start a series of companies.

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What are intrapreneurs

Entrepreneurs who don’t own their own companies but apply their creativity, vision, and risk-taking within a large corporation.

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What characteristics do successful entrepreneurs share?

Ambitious

Independent

Self-confident

Risk-takers

Visionary

Creative

Energetic

Passionate

Committed

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What is Managerial Ability and Technical Knowledge

Skills on how to organize a company, develop operating strategies, obtain financing, and supervise day-to-day activities

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What is a small business

Established for 5 years

Number of employees less that 50

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How to start a new business

Finding the Idea

Choosing a Form of Business Organization

Developing the Business Plan

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What are the Key Elements of a Business Plan

Executive summary

Vision and Mission Statement

Company Overview

Product and/or Service Plan

Marketing Plan

Management Plan

Operating Plan

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Key Elements of a Business Plan

What is an Executive Summary

Overview of the business plan

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Key Elements of a Business Plan

What is a Vision and Mission Statement

Business philosophy and company values

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Key Elements of a Business Plan

What is a Company Overview

Type of company

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Key Elements of a Business Plan

What is a Product and/or Service Plan

Explains why people will buy the product or service.

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Key Elements of a Business Plan

What is a Marketing Plan

Who the firm’s customers will be and what type of competition it will face

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Key Elements of a Business Plan

What is a Management Plan

Identifies the key players

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Key Elements of a Business Plan

What is an Operating Plan

Explains the type of manufacturing or operating system

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What are two ways to finance a business

Debt

Equity

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What is bootstrapping

Funding the operation with your own resources

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Who are Angel investors

High-net-worth individuals investing their own money

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Who are venture capitalist

Firms that invest pooled capital from various sources

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Components of a Business Model

Value Proposition

Profit Mechanism

Value Chain

Customer

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Business Model

What is Value Proposition

What value do you offer the customer

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Business Model

What is Profit Mechanism

Why does the business model generate profit

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Business Model

What is Value Chain

How is the value proposition created

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Business Model

Customer

Who is our target customer

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What are the types of Business Models which seem relevant to new forms of organization

  1. Affiliation

  2. Crowdfunding

  3. Crowdsourcing

  4. Digitization

  5. E-commerce

  6. Flat-rate

  7. Open Source

  8. Peer-to-Peer

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Types of Business Models

Affiliation

An affiliate (a third-party) earns a commission for promoting and selling another company's products or services.

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Types of Business Models

Crowdfunding

Outsourcing the financing of a project to the general public.

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Types of Business Models

Crowdsourcing

Outsourcing specific tasks to external actors

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Types of Business Models

Digitalization

Transforming an existing product or service into a digital variant

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Types of Business Models

E-Commerce

Traditional products or services are delivered via online channels

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Types of Business Models

Flat Rate

Customers purchase a service or a product for a lump sum and then use it as much as they wish

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Types of Business Models

Open Source

Company makes the source code of its software or hardware freely available to the public, encouraging community collaboration and innovation

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Types of Business Models

Peer-to-Peer

Two individuals interact to buy sell goods and services directly with each other or produce goods and service together, without an intermediary third-party

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What is strategic analysis

The process that firms use to study and understand the many different layers and aspects of their competitive environment.

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The Competitive Environment

What are External factors

External factors are things in the global environment that may impact a firm’s operations or success, examples are a rise in interest rates, or a natural disaster.

Note: External factors cannot be controlled, but they must be managed effectively

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Components of SWOT analysis

Strength

Weaknesses

Opportunities

Threats

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SWOT

What are Strengths

What the company is good at

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SWOT

What are Weaknesses

What the company is not good at

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SWOT

What are Opportunities

A potential situation that a firm is equipped to take advantage of

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SWOT

What are Threats

Anything that would make it harder for the firm to be successful

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Limitations of SWOT Analysis

It is more likely to overlook key issues because it is difficult to identify or imagine everything that could, for example, be a threat to the firm

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What analysis can be used to assess a firm's external macro environment

PESTLE analysis

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Components of PESTLE

Political

Economic

Sociocultural

Technological

Legal

Enviornmaental

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What analysis can be used to assess a firm's micro environment

Porter’s Five Forces

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What are Porter’s Five Forces

Industry Rivalry

Threat of New Entrants

Buyer Power

Threat of Substitutes

Supplier Power

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Porter’s Five Forces

What is Industry Rivalry

How hard firms must fight against industry rivals (competitors) to gain customers and market share

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Porter’s Five Forces

What is Threat of New Entrants

Barriers to Entry

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Porter’s Five Forces

What is Buyer Power

Balance of power between a firm and its customers

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Porter’s Five Forces

What is Threat of Subsitutes

Substitutes are completely different products or services that consumers would be willing to use instead of the product they currently use

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Porter’s Five Forces

What is Supplier Power

Balance of power between firms and their suppliers

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Why do managers conduct an internal analysis of their firms?

To understand the resources available to pursue new ideas, innovate and plan for the future

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What are resources

Things a firm has to work with

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What are capabilities

Things a firm can do

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What is a firm’s value chain

Series of consecutive steps that go into the creation of a finished product

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Two components of the Value chain

Primary Activities

Support Activities

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Value Chain

What are Primary Activities

Actions a firm takes to directly provide a product or service to customers

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Value Chain

What are Support Activities

Actions required to sustain the firm that are not directly part of product or service creation

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What is the analytical tool used to assess resources and capabilities called

VRIO

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Components of VRIO

Value

Rarity

Difficult to Imitate

Organized to capture value

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What is Competitive Advantage

Factors that allow a company to produce goods or services better or more cheaply than its rivals

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What is Cost Leadership

Firm’s ability to sell product or services cheaper than rivals

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What is differentiation

The firm produces a good or service different to rivals to attract more customers

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What is focus (Segmentation)

Focusing on marketing and selling to a smaller market/segment

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The Strategy Cycle

What is the strategic management process?

  1. Strategic Analysis

  2. Develop Objectives

  3. Create and Choose Strategies

  4. Implement Strategies

  5. Measure and Evaluate Performance

  6. Vision and Mission

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What is the vision statement (Broad)

Why do we exist?

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What is the mission statement (Focused)

How will we accomplish our vision?

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Analytical Tools to Formulate a Strategy

SWOT

PESTLE

Porter’s Five Forces

VRIO (Resources and Capabilities)

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What are strategic objectives

They describe what the company will do to achive its mission

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What is the Business Level Strategy

Means to achieve the specific goals of the organization
Cost Leadership 

Differentiation

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What is the Corporate Level Strategy

The highest level of strategy and is concerned with decisions about growing, maintaining, or shrinking very large companies long term.

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What is the Grand Strategy

Does the firm want to grow, strive for stability, or take a defensive position in the marketplace?

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The BCG Matrix

Question Mark

Star

Dog

Cash Cow

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Characteristic of Question Mark

High Market Growth

Low Market Share

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Characteristic of Star

High Market Growth

High Market Share

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Characteristic of Dog

Low Market Growth

Low Market Share

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Characteristic of Cash Cow

Low Market Growth

High Market Share

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When would a company use a Defensive strategy

When its struggling in the market

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What is an Operationalizing Grand strategy

Expanding a corporation to take a wider variety of forms

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What is a Goal

Something that you are trying to accomplish

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What framework to use when setting goals

SMART goals framework

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Components of the SMART goals framework

Specific

Measurable

Achievable

Relevant

Time-Bound

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How does the planning process cycle look like

  1. Set Goals

  2. Design a Plan

  3. Implement Plan

  4. Review Results

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How long are short-term plans

Less than a year

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How long are long-term plans

More than a year

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Scale Levels of Planning

Strategic planning (Highest Level)

Tactical planning (Mid Level)

Operational planning (Low Level / Front-line Activities)

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What is strategic planning

Performed by company executives to set the overall direction of the company

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What is tactical planning

Planning that consists of broad ideas of what the company should do to pursue its mission

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What is operational planning

Activities that each employee in the company will do to advance the tactical plans

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What is Implementation of planned strategies

Refers to the execution of a strategy by assigning tasks for people to carry out to accomplish the company’s strategic goals.

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How to measure Strategic performance

Financial reports or quality measures

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What is leadership

The exercise of influence over those who depend on one another for attaining a mutual goal in a group setting.

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What is management

A process consisting of planning, organizing, directing, and controlling

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Differences between managers and leaders

Managers are assigned to be in the position
Leaders emerge from the situation

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The Leadership Process Components

The leader

The context

The followers

The consequences

The Leadership Process

<p>The leader</p><p>The context</p><p>The followers</p><p>The consequences</p><p>The Leadership Process</p>