CS2003 - Week 25 - Surveys and Questionnaires
Studied by 0 people
Call Kai
Learn
Practice Test
Spaced Repetition
Match
Flashcards
Knowt Play1/8
There's no tags or description
Looks like no tags are added yet.
Name | Mastery | Learn | Test | Matching | Spaced | Call with Kai |
|---|
No analytics yet
Send a link to your students to track their progress
9 Terms
Survey
A research method to collect data from a sample
Questionnaire
A tool within surveys with structured questions
Usability Metrics
Effectiveness: Task completion; Efficiency: Speed/resources used; Satisfaction: Subjective user experience
When is it best to use questionnaires?
Redesigning existing systems (identify pain points); Measuring satisfaction
When should you avoid questionnaires?
For open-ended design questions
Validity vs Reliability
Validity = accuracy, Reliability = consistency
System Usability Scale (SUS)
10-item questionnaire scoring usability out of 100, 68 benchmark
Likert scale
Scale with 5-7 balanced points
Demographic Questions
Using ranges, age, gender, ethnicity
Note 
Flashcards (20)