Veterinary Nurses' Responsibilities to Clients

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13 Terms

1
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Open and Honest Communication

Veterinary nurses must respect client needs transparently.

2
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Independent Advice

Veterinary nurses provide unbiased information to clients.

3
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Conflict of Interest

Veterinary nurses must disclose any potential biases.

4
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Practice Information

Veterinary nurses inform clients about services and costs.

5
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Informed Consent

Clients must understand and agree before treatments.

6
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Effective Communication

Veterinary nurses must use clear spoken and written English.

7
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Clinical Records

Veterinary nurses maintain accurate nursing and client records.

8
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Client Confidentiality

Client information must not be shared without consent.

9
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Prompt Response to Complaints

Veterinary nurses must address client issues courteously.

10
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Animal Welfare Disclosure

Information may be shared if public interest is at stake.

11
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Client Requirements

Veterinary nurses must respect specific client needs.

12
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Detailed Documentation

Records must be clear and comprehensive for client care.

13
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Client Interaction

Veterinary nurses engage with clients professionally and respectfully.