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Open and Honest Communication
Veterinary nurses must respect client needs transparently.
Independent Advice
Veterinary nurses provide unbiased information to clients.
Conflict of Interest
Veterinary nurses must disclose any potential biases.
Practice Information
Veterinary nurses inform clients about services and costs.
Informed Consent
Clients must understand and agree before treatments.
Effective Communication
Veterinary nurses must use clear spoken and written English.
Clinical Records
Veterinary nurses maintain accurate nursing and client records.
Client Confidentiality
Client information must not be shared without consent.
Prompt Response to Complaints
Veterinary nurses must address client issues courteously.
Animal Welfare Disclosure
Information may be shared if public interest is at stake.
Client Requirements
Veterinary nurses must respect specific client needs.
Detailed Documentation
Records must be clear and comprehensive for client care.
Client Interaction
Veterinary nurses engage with clients professionally and respectfully.