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model (3)
models are intended to be useful, not perfect
different models allow you to perceive and understand same situation differently
some models are predictive, some are explanatory
what is making an argument
every time you model the world or define the world you dream of or want to create
toulmins structure of argument
ground —> claim (justification, evidence, qualifier, counterclaim) —> acceptance
qualifier
constrains the scope of argument and acknowledges limitations.
Perry Model of intellectual and ethical development
recognizing uncertainty and ambiguity from Authority
recognizing opinion as insufficient
joining values and analysis with authorities
willing to change if better information appears
frame
understand the situation. whats the problem (need, fundamental problem or opportunity. adresses why
what must be done to meet needs? (goals, specify what system should accomplish to satisfy needs) addresses what we need to do
what are expectations of the solution (objectives, detail specific actions or criteria necessary to achieve goals) addresses what solution needs to do or be in order to meet goals
diverge
come up with lots of ideas
represent
sketch, report, photograph, model, argue, present, prototype, build
converge
throw some ideas away. viable alternative (requirements), how does alternative measure (based on metrics with measurement process), how do alternatives compare (evaluation criteria)
NGOs originate from
needs, goals, objectives all originate from stakeholders and must be negotiated and agreed upon by all parties.
stakeholders
impacts and impacted by design
requirements
specific, verifiable, necessary
evaluation criteria
measure of performance, what makes a design good
converge order
how does alternative measure (informed by requirements)
is this alternative viable (based on metrics)
how do these alternatives compare (informed by evaluation criteria)
evaluation criteria
utility (goodness, desirability, preference) vs characteristic (in a unit from a metric)
the further a claim is from the ground…
the more evidence and justification it requires to be acceptable
ground —> analytical claim (what, generate understanding) —> interpretive claim(so what, generate agreement) —> speculative claim (what could be, generate ideas) —> crazy idea
ways to support claims
research
testing, calculating, modelling
sketching, low fidelity prototyping for proof of concept
toulmin structure of argument recommended order
ground
claim
justification
qualifier
evidence
DFX design for x
design for x principles help define specific requirements or evaluation criteria around common goals and objectives based on ways of achieving the desired outcome
codified in handbooks
three reliability metrics
mean time to failure (MTTF): how long will a component work before failing
mean time between repairs (mtbr): how long will al component work before needing work
mean time to repair (mtr): when it breaks how long will it take to fix
reliability of the device is
the product of the reliabilities of its components
rp = r1 x r2 x r3
what do dfx handbooks tell you
shows you principles which you can use to make objectives then make requirements
how do you evaluate how good a design is
frame converge diverge