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product development
is the process of developing, testing, and commercializing a product or service with the ultimate objective of solving the problem of the primary target market
product or service description
simply describes how a product or service works and how it benefits the customers
creating a prototype
one of the most exciting but also very challenging part of product or service development
creating a prototype
the creation of a prototype
prototype
is a preliminary model or sample of a new product or service that is created to test a product concept or service process
creating a prototype
this is an exciting process for the entrepreneur because he or she will be able to see that his or her ideas will soon become a tangible reality
creating a prototype
is the stage where the entrepreneur can experiment, develop, and make some improvements in the potential product or service.
creating a prototype
the objective is to verify if the product or service will work at the simplest, fastest, and cheapest ways.
testing the product prototype
is a vital process before an actual product or service is launched to the market
testing the product prototype
will uncover the final loopholes that need to be fixed before commercialiation.
testing the product prototype
it gives the entrepreneur a leeway to examine and scrutinize the prototype and provide feedback as to what can be improved before launch.
testing the product prototype
is mandatory to ensure that the product or service will not fail the customers and will deliver its definitive purposel
validation of market acceptability
is the process of finding out if the intended primary target market will be buying the product or availing the service.
validation of market acceptability
is a critical factor that entrepreneur must validate before launching the product or service
validation of market acceptability
this process is the last step before the prodct or service can be introduced to the market
operations plan
is an important part of the business plan
operations plan
it simply states the details in operating the business
operations management
controls the implementation of the business plan
methods
the processes to be followed in effectively manufacturing or delivering a product or service
manpower
or the right human resources who will handle certain business operations
machines
or the technology used in effeciently operating hte business
materials
to be used in creating a product or performing a service, which includes supply chain management
methods
represent the day-to-day operations of a business
methods
it describes how an entrepreneur will run the business from all facets of the business such as manufacturing of goods, service delivery process, distribution of goods and services, logistics for delivery of goods, and inventory management, to name a few.
manufacturing
is the process of translating raw materials into finished goods that are acceptable to the customer's standards.
inputs
the materials or ingredients to be used in creating the product
process
the transformation phase where inputs are processed by manpower and machines to come up with the final product
output
the final product of the process stage, which is intended ot be sold to target customers.
service delivery process
this is because services are intagnible, and the only way the customer can appreciate the service is by remembering how pleasant his or er experience was
distribution
is the processof bringing the product or services to customers
distribution
it is not a straight process form the entrepreneur to customers; thus, the term supply chain or distribution channel was coined.
manufacturer
the manufacturer handles the invention, development, and production of the product or service.
manufacturer
they take rge of acquiring materials, production and delivery schedules, product quality, and inventory or safety management
manufacturer
also handle product delivery, marketing, and selling
distributors
are entrepreneurs who often buy products or services to the manufacturers and sell them at a markup pricce to either wholesalers or retailers.
distributors
buys the products in bulk for a discounted price
distributors
become whole sellers when they sell the product to another distributor
agents
don't own the products or services because they do not bu these form the manufacturer.
agents
they negotiate with buyers as to how much or how many are to be sold, so the manufacturer will be able to deliver the goods directly to the buyer.
agents
get the commission for every product sold
payment process
there are no problems if the customers pay in cash, buy there are instances when they do not want to pay cash and are usually attracted by flexible and customer-friendly payment terms such as credit cards.
manpower
the entrepreneur will need the expertise of qualified employees that can handle operational functions, so that he or she will be free from daily activities and can thus focus on the strategic and management functions of the business.
manpower
is one of the highest costs of operating a business but is also the most instrumental to its success. having the right people encompasses a myriad of advantages.
job description
enumerates the duties and responsibilities of the potential employee, including the scope, limiations and terms and conditions of employment
employee qualification
educational bacground, work experience, specific skill or knowledge, work attitude
preparatory selection of job applicants
once the job description and employee qualifications are finalized by the entrepreneur he or she now pre-elects a set of candidates for the positions required
human resources department
when the business is already sizeable, entrepreneurs usuly establish a _ that will handle the selection and recruitment of candidates
selection of job applicants
once the potential candidates are pooled, the entrepreneur must now do the difficult task of screening them and picking the most qualified and most suited for the job.
preliminary screening
can easily be done beacause the entrepreneur will just need to refer to the required qualitfications and eliminate those who do not qualify
job offer
once the entrepreneur or the hiring manager has been convinced already of the credentials and the interview answers of the candidate, the job contract is now prepared
job contract
It generally summarizes the terms and conditions of the candidate's employment with the business.
employee development
training is one of the biggest investments of an entrepreneur or a businessman. He or she must devise strategies on how to keep employees satisfied working in the company.
training
it starts with employee orientation
employee orientation
is usually a one-to two-day session that summarizes the history of the business, its vision and mission, policies and procedures, culture, and norms of the business.
employee orientation
this also includes introduction to the co-employees and superios, the tour of the work palce, and the discussion of daily responbilities and accountabilites including key performance indicators (KPI) and key result areas (KRA) of the employee
machines
can be described as the "best friend of manpower"
machines
most businessnes would not be able to oeprate without the aid of ___.
machines
one of the 4m's because they are very important aspect of goods and service production
machines
without them, business operations will be cumbersome, costly, and with low quality
telecommunications and information technology
these pieces of equipment include mobile phones, tablet, computers etc.
telecommunications and information technology
these tools aid the entrepreneur in making business proccesse fast and convenient.
landline phones
order-taking, tele-marketing, and teleconferencing
mobile phones
mobile application for order taking, mobile applicatio payments (mobile mobile mobile)
laptop and desktop computers
order taking, internet marketing, making conference calls, marketing rsesarch, online banking.
POS machines
charging customers' debit or credit card
accounting and inventory software
accounting all business transactions and profitability, monitoring sales
website
order taking, 24/7 marketing, having online convos with customers
materials
whether the entrepreneur will offer products or cater services, he or she pinpoint a number of suppliers of quality ad raw materials and supplies.
the business model
the entrepreneur must adapt the dynamics of traffic lights in developing the ___
green lights
positive signals
red lights
negative signals