MGMT Exam Prep

Effective

The degree to which an organization achieves a stated goal or succeeds in accomplishing what it is trying to do. 

Efficient

Refers to the number of resources used to achieve an organizational goal 

Resources

Elements applied or used in the performance of activities to directly support cost objects.

Planning

Identifying goals for future organizational performance and deciding on tasks and resources needed to attain them. 

Organizing

Involves assigning tasks, grouping tasks into departments, delegating authority and allocating resources across the organization. 

Leading

Using influence to motivate people to achieve company goals.

Controlling

Monitoring employees activates determining whether the company is moving toward its goals and making corrections as necessary, 

General Manager 

Responsible for multiple functional departments that constitute a self-contained division with profit and loss responsibility. 

Functional Manager

Responsible for an individual department with a specialized functional task and employees with similar training/skills 

Line manager

In charge of the functions that directly advance the core work of an organization such as manufacturing or sales. 

Staff Manager

In charge of departments that support the organizations line departments with specialized advisory or support functions such as accounting and HR. 

Technical Skills

Mastery of the methods techniques and the equipment involved in specific functions and include specialized knowledge analytical  

Human Skills

Encompass a manager's ability to work with and through other people and to work effectively as a group member. 

Conceptual Skills

the cognitive ability to see the company as a whole system and the relationship among its parts. 

Monitor

Seek and receive information; scan Web, periodicals, reports; maintain personal contacts 

Disseminator

Forward information to other organization members; send memos and reports, make phone calls 

Spokesperson

Transmit information to outsiders through speeches, reports. 

Figurehead

Involves handling ceremonial and symbolic activities for the department or organization. 

Lead

Encompasses relationships with subordinates, including motivation, communication, and influence.

Liaison

Pertains to the development of information sources both inside and outside of the organization.

Entreprenuer

Involves the initiation of change

Disturbance Handler

Reolves conflicts among subordinates or between the managers' department and other departments.

Resource Allocator

Pertains to decisions about how to assign time people equipment money and other resources to attain desired outcomes.

Self Awareness

Being Aware of the internal aspects of yourself such as personality traits and emotions.

Self Assessment

Uses Self Inquiry and reflection to gain insights into yourself from results on self assessment instruments.

Introspection

Reflecting on our experiences examining the effects of our actions and behavior looking at the consequences for ourselves and for others.

Solicit Feedback

Blind spots, attributes of ourselves we dont recognize as problems and limit our success.

Internal Attribution

When a persons characteristics lead to their behavior.

External Attribution

Something about the situation caused the behavior.

Fundamental Attribution Error

People tend to underestimate the influence of external factors and overestimate the influecne of internal factors when evaluating others but the opposite when evaluating ourselves.

Self Serving Bias

People tend to give themselves too much credit when they do well and blame external factors when they fail.

Attributions

Judgements about the reasons for Someones behavior

Personality Factors

Extroversion

Degree to which a person is outgoing,sociable,assertive, and comfortable with interpersonal Relationships.

Personality Factors

Agreeableness

Degree to which a person is able to get along with others by being good natured , likeable, cooperative, forgiving and trusting

Personality Factors

Conscientiousness

Degree to which a person is focused on a few goals, thus behaving in ways that are responsible,dependable, persistent.

Personality Factors

Emotional Stability

Degree to which a person is enthusiastic,calm and self confident rather than tense depressed or insecure.

Personality Factors

Open to new Experience

Degree to which a person has a broad range of interests and is imaginative,creativemartistically sensitive and willing to consider new ideas.

Sensation Type People

Would rather work with known facts and hard data and orefer routine and order in gathering information

Intuitive People

Would rather look for possibilities than work with facts and prefer solving new problems and using abstract concepts.

thinking type people

Base their judgements on impersonal analysis using reason and logic rather than personal values or emotional aspects of the situation

Feeling think People

Base their judgements more on personal feelings such as harmony and tend to make decisions that result in approval from others,

Self Awareness

Being aware of what you are feeling. A high degree of self awareness means you can accurately assess your own strengths and limitations and have a healthy sense of self confidence.

Self Management

The ability to control disruptive or harmful emotions and balance your moods so that worry anxiety fear and danger do not cloud your thinking and get in the way of what needs to be done.

Social Awareness

The ability to understand others and practice empathy which means being able to recognize what others are feeling without them needing to tell you

Relationship Management.

The ability to connect with others, build, positive relationships respond to the emotions of others and influence others.