cbma week 8: manipulation and ethics
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7 Terms
compulsive consumption
an enduring behavior that centers on the process of buying and not the purchase itself; an antidote to tension, anxiety, depression or boredom
FORGOOD ethics framework
7 dimensions:
fairness
openness
respect
goals
opinions
options
delegation
nudge (dark art of online persuasion)
making things easy for consumers
decision points (dark art of online persuasion)
prompting vigilance and thoughtfulness
dark patterns (dark art of online persuasion)
making it easy to choose welfare-reducing options (subscription traps, default add-on products)
sludge (dark art of online persuasion)
making it difficult to reach goals (cancel subscriptions, return products, change privacy settings)
Dark patterns: FORCES framework
frame = info is presented deceptively
obstruct = it is harder to what you want to do
ruse = users are tricked into doing smth they didnt mean to do
compel = users are forced to do smth they didnt want to
entangle = users are kept on the platform for longer than they wanted
seduce = users are engaged emotionally to bypass the critical defenses
