Organizational Behavior and Theory in Healthcare

A collection of flashcards summarizing key concepts from the lecture on Organizational Behavior and Theory in Healthcare.

What is the definition of an organization?

A socially constructed entity created for specific purposes, composed of people tied together in formal and informal relationships.

What is Organizational Behavior?

The study of behavior and effect of individuals, groups, and structures within an organization and their impact on function and effectiveness.

What are the three levels in Organizational Behavior?

Individual Level, Group/Interpersonal Level, and Organizational Level.

What does Organizational Theory focus on?

It focuses on the organization as a whole or populations of organizations and seeks to explain processes and factors influencing structure and outcomes.

Who is known for the Industrial Revolution and is significant in the history of Organizational Behavior?

Max Weber and Henri Fayol.

What are Henri Fayol's Five Core Management Principles?

Planning, Organizing, Coordinating, Commanding, Controlling.

List three of Henri Fayol's 14 Management Principles.

Division of work, Authority and responsibility, Discipline.

What is Fredrick W. Taylor known for?

He is known for Scientific Management, which used time and motion studies to analyze human behavior and maximize efficiency.

What did the Hawthorne Experiments reveal about organizations?

Organizations are influenced by an organizational social system, demonstrating that work is embedded within these social contexts.

What challenges does the healthcare industry face regarding service delivery?

Responsibilities of service delivery systems, job meaningfulness, changing reporting relationships, and perceptions of success.