comm. chapter one
5.0(1)
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Last updated 12:50 AM on 9/13/23
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34 Terms
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adapt
to **modify** one’s behavior to **accommodate** what others are doing
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communication
the process by which people use signs, symbols, and behaviors to **exchange information and create meaning**
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relational needs
the essential elements people seek in their **relationships** with others
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instrumental needs
**practical**, everyday needs
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model
a formal **description** of a process
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action model
a model describing communication as a **one-way process**
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source
the **originator** of a thought or idea
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encode
to **put an idea into** language or gesture
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message
verbal or nonverbal elements of communication to which people give meaning
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channel
a **pathway** through which messages are conveyed
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receiver
**the party** who interprets the message
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decode
to interpret or **give meaning** to a message
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noise
anything that **distracts** people from listening
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interaction model
model describing communication similar to the action model but now with **feedback and context**
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feedback
verbal and nonverbal **responses** to a message
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context
the **physical or psychological environmen**t in which communication occurs
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transaction model
model describing communication as a process where everyone is a **sender and receiver at the same time or interchangeably**
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channel-**rich** contexts
communication **environments** involving **many** channels at once (e.g. face to face, facetime, video)
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channel-**lean** contexts
communication **environments** involving **few** channels at once (e.g. posts, memos, fax)
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symbol
a **representation** of an idea
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content dimension
**literal information** that is communicated by a message
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relational dimension
**signals** about the **relationship** in which a message is being communicated (e.g. confiding in someone you trust)
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metacommunication
communication about communication
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explicit rules
rules that have been **clearly stated**
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implicit rules
rules that have **not been clearly articulated** but are nonetheless understood (e.g. “bless you”)
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int**RA**personal communication
communication with **oneself**
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int**ER**personal communication
communication that occurs between **two** people in the context of their relationship
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small group communication
communication with approximately **3-20 people**
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public communication
communication with **above 20 people**
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mass communication
communication to a large audience that is transmitted by **media**
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communication competence
communication that is **effective and appropriate** for a given situation
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self-monitoring
**awareness** of **one’s behavior** and how it affects others
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cognitive complexity
the ability to **understand** a given situation **in multiple ways** (e.g. see both sides)
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ethics
principles that guide judgments about whether something is morally **right or wrong**
