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Strategic communication is
the purposeful use of communication by an organization to fulfill its mission.
It integrates various forms of communications such as public relations, marketing, advertising, and online communication, tailored
to promote a coherent corporate identity and support long-term strategic goals.
COMMUNICATION PLAN
là quá trình bao gồm:
việc sử dụng có mục đích, để hoàn thành sứ mệnh
tích hợp nhiều hình thức khác nhau
—> thúc đẩy mục tiêu dài hạn
Communication Plan
The key difference is the approach they take to solving marketing problem. (áp dụng để giải quyết vấn đề tiếp thị.)
In a brand’s strategic communication plan, advertising can be one solution.
Media Plan
In a media plan, advertising is THE solution.
Therefore, a paid media plan is necessary to convey the advertising message to the appropriate target market.
KEY DEVELOPMENT INFLUENCES:
Advertising Objectives
Overall Advertising Strategy
Creative Messaging
Execution
FIVE PRINCIPLE AREAS
Markets
Medium
Messages
Money
Measurement
Markets-
Whom are we trying to reach? ( công chúng mục tiêu, giới tính, độ tuổi, mối quan tâm, sở thích, sử dụng công nghệ,…)
Medium
- How do we reach them?
(TV, báo in, mạng xã hội, Google, YouTube, KOLs, email...)
Messages
- What do we say and how?
Nội dung thông điệp, giọng điệu (tone), cách kể chuyện (storytelling), định dạng (video, ảnh, bài viết…)
Money
- How much do we spend?
Phân bổ chi phí cho từng kênh, từng giai đoạn, tối ưu hiệu quả ROI
Measurement
- How well are we doing?
Đo lường hiệu quả: lượt xem, tương tác, chuyển đổi, doanh số, độ phủ thương hiệu…
PLAN COMPONENTS
Executive Summary
Situation Analysis
Marketing Objectives/Strategies
Role of Communication kênh truyền thông
Communication Objectives
Communication Strategies
Communication Tactics
Communication Budget
Communication Flowchart
Testing & Evaluation
Marketing Objectives & Strategies
LINKED TO
Communication Objectives & Strategies
MARKETING OBJECTIVES & STRATEGIES
Business Aspects (Sales, Number of Customers, etc.) khia canh kinh doanh
Brand Aspects (Quality, Value, etc.) khia canh thuong hieu
Schematic of plan in ONE page Weekly schedule by:
Vehicle
Dollars
Impressions
Reach/Frequency