Enhancing Organizational Communication and Collaboration Using Social Media

These flashcards cover key concepts from the lecture notes about enhancing organizational communication and collaboration through social media.

What are the two types of collaboration in managing the virtual organization?

Synchronous (at the same time) and Asynchronous (not coordinated in time).

What is collaboration software?

Collaboration software enables people to work together more effectively and is distinguished by supporting either synchronous or asynchronous communication.

What are electronic communication tools?

Electronic communication tools allow users to convey verbal and written information and send files. Examples include email, blogs, and wikis.

What are the key benefits of videoconferencing?

Videoconferencing allows real-time communication and can be either desktop-based (low cost, internet-based) or dedicated systems (high quality, more expensive).

What is a mashup in web capabilities?

A mashup is a new application or website that utilizes data from one or more service providers.

What does Web 2.0 shift the user role from?

Web 2.0 shifts the user role from passive consumer of content to content creator.

What is the purpose of social media in enhancing organizational communication?

Social media enhances communication by facilitating instant feedback, sharing of information, and engaging with stakeholders.

What are some downsides of using social media applications in organizations?

Potential downsides include online product reviews, microblogging pitfalls, and the rapid spread of negative information.

How has social media changed the interaction among individuals?

Social media has changed interactions by providing instant access to information and enabling individuals to share personal data.

What are human-based computing and crowdsourcing?

Human-based computing involves leveraging crowd intelligence for problem-solving by using online communities.