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social psychology
the study of social behavior
→ how people affect one another
→ how situations impact behavior
situationism
behavior caused by the environment, the situation
dispositionism
behavior determined by internal factors
personality, temperament, etc
fundamental attribution error
cognitive bias where people overemphasize personality-based explanations for others' behavior while underemphasizing situational factors
social roles
the part people play as members of a social group
actor-observer bias
a cognitive bias where people attribute their own actions to external, situational causes (e.g., "I was late because of traffic"), but attribute others' behaviors to internal, dispositional factors
social norms
a group’s expectation for what is acceptable behavior
self-serving bias
the cognitive tendency to attribute personal successes to internal traits (skill, intelligence) while blaming failures on external factors (luck, others), protecting self-esteem
what were the main take-aways from the stanford prison experiment?
they found that the individuals assigned to the role of prisoner and guard adopted the behavior of those roles (prisoners rebelling, guards aggressive), showed evidence of social roles and social norms
cognitive dissonance
competing or inconsistent thoughts, beliefs, or actions
mind seeks to reduce dissonance
how do you resolve dissonance?
dissonance arises from conflicting inconsistency between actions and beliefs, and is alleviated through changing beliefs, actions, or perception of actions that are causing inconsistency
central route persuasion
a method of influencing attitudes by using logic, facts, and strong arguments, encouraging the audience to think critically about the message
peripheral route persuasion
a method of attitude change that relies on superficial cues (such as celebrity endorsements, attractiveness, or emotions) rather than logic or deep reasoning
foot-in-the-door
a persuasion strategy where agreeing to a small, initial request increases the likelihood of complying with a subsequent, larger request
drive: consistency
door-in-the-face
a compliance strategy where a large, unreasonable request is made first, which is likely to be rejected increases the likelihood of complying with a subsequent, smaller request
drive: reciprocity
social facilitation
we perform better in other people’s presence, but not on novel, difficult tasks
social loafing
diminished effort during group tasks
holds individuals less accountable, contributions are less important, individual gets a “free ride”
deindividuation
Loss of self-awareness and self-restraint
Happens when we feel activated and anonymous
Explains why we might do things in groups we might not do individually
conformity
adjusting our behavior or thinking to meet group standards
informational conformity (social influence)
conform to group based on the belief that the group has the correct information
normative conformity (social influence)
we conform to avoid rejection or gain social approval
group-think
going along with a group’s decision to maintain harmony
overrides review/analysis of alternatives
what were the key take-aways from asch’s conformity study
it demonstrated that people frequently ignore reality and conform to group norms to fit in or avoid ridicule
what were the key take-aways from milgram’s obedience study
surprisingly 65% of people (in the baseline study) were willing to deliver seemingly fatal electric shocks to a stranger when instructed by a legitimate authority figure. it highlighted that situational factors, rather than personality, drive extreme obedience and the "banality of evil"