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Social Psychology
The scientific study of how we think about, influence, and relate to one another.
Phillip Zimbardo
Psychologist who ran the Stanford Prison Study showing how roles and deindividuation shape behavior.
Solomon Asch
Studied conformity using line‑judgment tasks; found that about 1/3 of the time, participants conformed.
Stanley Milgram
Studied obedience; 63% of people went all the way to 450 volts.
Social Norms
An accepted way of behaving; how we act in groups or societies.
Explanatory Style
How people explain events as positive or negative.
Optimist
Explains events with positive expectations.
Pessimist
Explains events with negative expectations.
Attribution Theory
We explain behavior by crediting either the situation or the person.
Situational Dispositions
Explaining behavior based on external circumstances.
Personal Dispositions
Explaining behavior based on personality.
Fundamental Attribution Error
Overestimating personality and underestimating the situation when judging others.
Actor‑Observer Asymmetry
We explain our behavior situationally but others’ behavior dispositionally.
Self‑Serving Bias
Success = internal causes; failure = external causes.
False Consensus Effect
Overestimating how much others share our beliefs and behaviors.
Locus of Control
Belief about whether outcomes are controlled internally or externally.
Internal Locus of Control
Belief that outcomes come from one’s own actions.
External Locus of Control
Belief that outcomes come from luck, fate, or outside forces.
Belief Perseverance
Clinging to beliefs even when evidence contradicts them.
Confirmation Bias
Seeking information that confirms existing beliefs.
Elaboration Likelihood Model
Two routes to persuasion: central and peripheral.
Central Route Persuasion
Attitude change through evidence and argument.
Peripheral Route Persuasion
Attitude change through quick cues (attractiveness, popularity).
Halo Effect
One positive trait influences overall impression.
Persuasion
Changing attitudes through communication.
Foot‑in‑the‑door Phenomenon
Small request → bigger request.
Door‑in‑the‑face Phenomenon
Start big → retreat to smaller request.
Cognitive Dissonance Theory
We change attitudes to reduce tension when behavior and beliefs conflict.
Mere Exposure Effect
Repeated exposure increases liking.
Roles
A set of expectations defining how we should behave.
Social Influence Theory
Explains why we conform (normative + informational).
Normative Social Influence
Conforming to gain approval or avoid disapproval.
Informational Social Influence
Conforming because others’ opinions seem correct.
Obedience
Following orders from authority; demonstrated in Milgram’s study.
Social Facilitation
Better performance on easy tasks; worse on difficult ones when watched.
Social Loafing
Less effort in groups than when individually accountable.
Deindividuation
Loss of self‑awareness in groups; anonymity + arousal.
Group Polarization
Group discussion strengthens existing attitudes.
Groupthink
Desire for harmony overrides realistic decision-making.
Stereotypes
Overgeneralized idea about a group of people.
Prejudice
Negative attitude toward a group.
Discrimination
Action based on prejudice.
Ethnocentrism
Judging other cultures by your own.
Implicit Attitudes
Unconscious evaluations influencing behavior.
Ingroup
People within one’s own group.
Outgroup
People outside one’s group.
Ingroup Bias
Preferring one’s own group.
Scapegoat Theory
Blaming others when things go wrong.
Other‑Race Effect
Better recognition of faces of one’s own race.
Vivid Cases
Memorable examples distort judgment.
Availability Heuristic
Judging likelihood based on how easily examples come to mind.
Just‑World Phenomenon
Belief that good is rewarded and bad is punished.
Bystander Effect
More people present → less likely to help.
Social Exchange Theory
Weighing costs and benefits before helping.
Reciprocity Norm
We should help those who help us.
Social‑Responsibility Norm
We should help those in need.
Social Traps
Pursuing self‑interest harms everyone.
Mirror‑Image Perceptions
Each side sees the other as evil or untrustworthy.
Self‑Fulfilling Prophecies
Beliefs that cause themselves to become true.
Superordinate Goals
Shared goals that reduce conflict.
Industrial Organizational Psychology
Study of workplace behavior.
Burnout
Exhaustion brought on by an overwhelming workload.
Social Comparison
Evaluating ourselves based on others.
Relative Deprivation
Feeling worse off compared to others.
Individualism
Values independence and personal goals.
Collectivism
Values group goals over individual ones.