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case management information systems
Function: Identify resources, patterns, and variances
in care to prevent complications in chronic conditions
and enhance outcomes.
• Key Feature: Span past treatment episodes to search
for trends.
•Decision Support: Promote preventive care and
present standardized care plans (treatment protocols)
for best practices.
communication systems
• Function: Promote interaction among healthcare
providers and between providers and patients.
•Integration Trend: Historically separate, now
commonly integrated into other system designs.
Call light systems,
wireless phones, pagers, email, instant messaging.
clinician-focused examples of communication systems
Access to electronic charts
from home, review of scheduled tests/procedures,
meal choices, educational messages.
patient-focused examples of communication systems
core business systems
Enhance administrative tasks and support the
management of healthcare within an organization
(unlike clinical systems that focus on direct care)
adt systems
• Key Information: Maintain patient name, medical
record number, visit/account number, and
demographics.
• Central Source (Backbone): Central for collecting and
communicating patient basic info to other systems.
financial systems
• Function: Manage expenses and revenue for
healthcare provision.
•Departments: Used by finance, auditing, and
accounting.
• Strategic Role: Determine maintenance/growth
direction and pivotal in fiscal budgeting and strategic
planning.
acuity systems
• Function: Monitor the intensity of care required for
individual patients or groups, based on specific
indicators.
• Benefits: Promote better organizational management
of expenses/resources, predict organizational
capacity, and forecast future market demands.
scheduling systems
• Function: Coordinate staff, services, equipment, and
patient bed allocation.
•Integration: Frequently integrated with other core
business systems (e.g., provide data to financial
systems).
• Benefits: Track resources (e.g., OR use, ICU beds) and
manage their frequency/distribution.
order entry systems
• Function: Automate the initiation of patient orders
(replacing handwritten orders).
• Major Safeguards: Ensure legibility and completeness
of physician/provider orders.
• Patient Safety Impact: Provide decision support and
automated alert functionality, previously unavailable
with paper orders.
patient care support systems
Patient-centered systems collecting and
disseminating data related to direct care.
clinical documentation systems
• Most Common Type: Often called "Clinical Information
Systems (CIS)" or even EHR.
clinical documentation systems
• Function: Collect patient data in real time, putting data at
the clinician's fingertips at the point of care.
• Content: Observations, interventions, outcomes, care
plans, diagnostics, clinical notes, allergies, medications.
• Users: Accessed by all treatment team members
(pharmacists, allied health, nurses, physicians, support
staff).
pharmacy information systems
• Function: Allow pharmacists to order, manage, and
dispense medications.
• Safety Features: Incorporate allergy, height, and weight
information for effective medication management.
• Streamlined Processes: Order entry, dispensing,
verification, authorization.
laboratory information systems
• Pioneering Role: Among the first clinical information
systems used in healthcare.
• Function: Report on blood, body fluid, tissue samples,
and biological specimens.
•Decision Support: Provide reference ranges and direct
clinicians toward next courses of action.
radiology information systems
• Function: Schedule, result, and store information related to
diagnostic radiology procedures.
• Picture Archiving and Communication Systems (PACS):
Often integrated with RIS (or standalone); collect, store,
and distribute medical images (CT, MRI, X-rays).