B&P final

What are Stephen Covey’s 4 categories of tasks, and which do we want to spend the most time on?

• urgent and important: Do today or tomorrow

• nonurgent and important: decide (MOST IMPORTANT)

• Urgent and unimportant: Delegate

• Nonurgent and nonimportant: Dump

How do we keep people from walking all over us?

delegate tasks. Practice these phrases:

• “I’m happy to help but let me clear this with our boss”

• I’m already committed to helping X with Y

• I am in the middle of X, what do you suggest I do first?

What is the importance of your attitude

It’s the only thing you have control over! Your company’s insufficiencies are not your personal tragedies. the problem isnt your job, manger, or company. its your attitude.

What does it mean to “let go of your should’s”?

 should often signals that youre harboring an irrational expectation. Should’s lead to negative and panicky attitudes.

Deal with Shoulds by asking yourself if its really a big deal. harbor a positive attitude!

What is EQ and why is it useful?

a person's ability to understand his or her own
emotions and the emotions of others and to act appropriately based on this understanding. The key to EQ is self awareness. EQ helps us manage emotions and read the emotions of others.

What are the 5 strategies of negotiation

• Win Winn (best; mutually beneficial solution)

• Win Loss (football or lawsuits; someone has to lose so i can win)

• Loss Win (Go ahead - have your way)

• Loss Loss (two stubborn win/lose people who are stubborn and vindictive; im going to win or die trying

• JUST WIN! (Do what you want; i cant be bothered. the other person doesnt matter)

How do you calm an angry person down?

Stay calm yourself! A soft answer turns away wrath

5 steps for receiving criticism productively

• depersonalize the criticism

• assertively restate the comments for clarification

• seek guidance

• process the criticism

• review your progress and seek followup

How do you handle performance reviews

• think of your review as an opportunity to sell your manager on your value to the company

• brainstorm concrete examples that illustrate your performance and commit them to memory

• plan to use the review to get feedback, identify new goals and growth opportunities, and determine a long-term promotion plan

• Don’t let your boss flake out

• don’t get defensive

• read through the review before signing

How can you ask for a raise?

• your compensation is all about the value you bring to a company

• prepare a list of contributions that have positively impacted the bottom line

• use compensation scales

• think about the company’s current financial situation

• Decide on a number pre-meeting and decide how you will respond if its a no

• watch your tone

• use the word COMPENSATION

• sometimes you may just have to switch jobs in order to get the raise you want

• dont issue an ultimatum unless youre prepared to leave

what are the three types of executive presence

• gravitas - confidence, poise under pressure, and decisiveness

• communication - speaking skills, assertiveness, and ability to read a situation

• appearance - how you look and dress

what is resilience

the ability to bounce back! THE KEY TO CAREER SUCCESS

• remind yourself that setbacks are temporary

• recognize that a setback doesn’t mean that youre a failure

• take care of YOU! no job defines you!

• use your support systems

• look for humor

How to handle being the new boss

• have an initial meeting to establish a first impression, what kind of boss you’ll be, and establish boundaries.

• Don’t try to be everyone’s bestie

• demonstrate effective behaviors and role-play

• Help your employees set goals (what you want to do, why, when it should be done, how success will be measured)

How to delegate tasks to employees

• plan a task based on their knowledge, skill, and willingness

• clearly state the expectations and requirements of the project

• explain why its important and what you hope they will get out of it

• empower them by asking for feedback

• suggest a few resources

• set target dates

• meet with employee to monitor progress

• evaluate their results and offer feedback

How to give constructive criticism

begin with a positve- NO BUT

frame it as a performance problem: the work doesnt meet your expectations.

• start with a positive

• explain the performance issue and cite specifics

• point out consequences tactfully

• ask them for feedback on how to solve

• offer your suggestions

• work together to develop a plan of action

• support and follow up

• reward them for improvement

When do you leave a job?

IMMEDIATEY IF:

• you are being emotionally abused

• you are being sexually harassed

• you have been asked to compromise your integrity

• you don’t feel safe coming to work

LATERAL MOVE IF:

• you are interested in learning new things more than moving up

• you feel that youre in a dead end

• you are at odds with a manger or coworker

• this will move you closer to your big picture goals

• you are being recruited by someone youd like to work for

warning signs that you might lose your job

• you receive a bad review

• you aren’t being consulted on new projects

• your colleagues are ignoring you

• you don’t get along with your boss

• boss is giving your responsibilities to others

• you aren’t included in meetings

what to do in an exit interview

• be professional

• don’t bad mouth anyone

• offer constructive criticism

• continue doing your work and be professional until the end!

what is a budget and how do you create one

a financial management tool for families and individuals that assist in making wise financial and life decisions, living within your means, achieving financial goals, and meeting the needs of others.

• created using your NSI (net spendable income: income-taxes-giving)

• add living expenses: housing, food, automobile, insurance, debt, entertainment, recreation, clothing, savings, medical, investments, school, kids, misc.

• NSI - living expenses = zero, surplus, or deficit

what is a credit score and how is it determined

the establishment of a mutual trust relationship between a lender and a borrower.

• a ranking of how good of a borrower you are

• determined by paying bills on time, not maxing out your cards, having a long history. PAYMENT HISTORY IS THE MOST INFLUENTIAL

how/when to make or not make financial decisions

• don’t make money decisions when you are emotional

• avoid making money decisions under tension or fatigue

• be willing to sleep on it

• stick to your plan

Key takeaways from Chris Werner

• emotional intelligence and communication will help you stand out in the workplace

• keep linkedin up to date

• dont rely on the easy apply linkedin button

Key takeaways from marijuana presentation

• testing happens often

• know your rights

• know the laws in your state. Virginia has it legal for recreational and medical use

key takeaways for romance presentation

• it can be successful

• don’t date your supervisors or subordinates

Key takeaways for organizational culture

• organizational culture is “how we do things around here”

• it is learned through interaction

• it tells us how we should behave at work

key takeaways for alcohol in professional settings

• we can drink in work settings but be very careful!

• Never get drunk, or even drink more than your boss, at work events