Organizational Culture and Change

Failure of change initiatives

Not because of bad ideas, but because of how people and systems handle change.

The three lenses of change?

Organizational, Interpersonal, Intrapersonal

Core idea of 'Immunity to Change'

People resist change because they hold competing commitments protecting hidden assumptions.

The goal of the 'Immunity to Change'

To reveal the unconscious reasons we undermine our own goals.

Switch Framework

Motivation - Rider, Emotion - Elephant, Environment - Path

The 'Rider'

- Motivation

-Find the bright spots, point to the destination, script critical moves.

The 'Elephant'

- Emotion

- Finding the feeling, shrinking the change, growing your people.

The 'Path'

- Environment

- Tweaking the environment, building habits, rallying the herd.

What is an example of a competing commitment in the Immunity to Change framework?

Being committed to making sure nothing goes wrong and getting a high grade.

Common fear during team collaboration

Worrying that the project will be a mess and they'll get a bad grade.

Hidden assumption of one's role in a group

My value in a group depends on doing the most work.

Strategy to help overcome resistance to change

Identify and address hidden competing commitments.

What does 'shrinking the change' refer to in the context of the SWITCH! framework?

Making the change more manageable and less overwhelming.

Rally the herd

Creating a supportive environment that encourages collective action.

Growing your people

Supporting personal development and resilience among team members.