Exam 4

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What is public relations

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91 Terms

1

What is public relations

Strategic communication tactics that build mutually beneficial relationships between a company and the public

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2

What is the difference between public relations and advertising?

Advertising is more controlled.

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3

What are stakeholders?

People who are interested in an issue, event or occurrence

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4

What social and cultural impacts does public relations have?

  • convinces many american businesses the values of nurturing the public

  • sets the tone for corporate image-building leading to economic success vs. environmental success (both can happen)

    • energy

    • labor issues

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5

What area does public relations have the most profound impact?

political process

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6

What are press agents?

the first PR practitioners who wanted to advance clients’ images through media exposure (typically staged)

→ originated in late 19th century

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7

t/f public relations was also used to help big businesses.

true

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8

Who was Ivy Ledbetter Lee?

the father of modern public relations campaigns

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9

what are modern public relations campaigns like?

  • citizens were well informed → rise of middle class, increasing literacy rates, labor organizations, spread of info through print media

  • more difficult for companies to fool the public

  • executives realized they could sell more products with a positive public opinion

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10

What did Ivy Ledbetter Lee advise?

  • companies publicly should vow to do better

  • admit any mistakes

  • let newspapers in on the story

Argued: a more open relationship between business and press would lead to a more favorable public image

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11

Edward Bernays

  • nephew of Sigmund Freud

  • 1st person to apply psychology and sociology to public relations

  • taught 1st class of public relations (NYU 1923)

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12

Who were some of Edward Bernays’ clients?

  • general electric

  • American tobacco company

  • Good Housekeeping Magazines

  • Time Magazine

  • Government of India

  • City of Vienna

  • President Coolidge

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13

Doris Fleischman

  • became Bernays’ business partner in 1922

  • member of the Lucy Stone League

  • PR emerged as an acceptable career for women

→ 1929 event staged of women smoking at Easter Parade (newspapers called ahead of time), event was called Torches of freedom

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14

When was the Lucy Stone League established?

1921

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15

What is the Streisand effect?

when you try to suppress certain information but your efforts backfire

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16

Where does advertising happen today?

  • social media

  • online search ads

  • online websites

  • space in newspapers

  • television

  • movies

  • billboards

  • neon signs on streets/ businesses

  • restrooms

  • bars

  • radio

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17

where did advertising originate?

  • existed since 3000 BCE in Babylon

    • had storefronts

  • In Egypt, merchants hired criers for ships

  • Pompeii (79 CE)

  • European Cities (900 CE): Town Criers

  • Printing Press (Mid 1400s)

  • Handbills (1470s) appeared in English newspapers

  • Boston News-letter Colonial America (1704)

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18

When did the first ad agency originate?

  • 1841

  • Volney Palmer and N.W. Ayer created it

    • Ayer created content for his clients

  • Charged 25% commission

    • sold space to clients in newspapers

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19

Trademarking and Packaging

  • manufacturers served retail store owners

  • storekeepers set their own prices based on their cost for large quantities

  • manufacturers then realized they could get more $ by making smaller packages that were more distinctive

    • customer would ask for the product by name

    • ultimately paying more for the branded item than the generic product

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20

Was there any differences between advertising today and the past?

  • 19th century focused on impression of significant differences

  • differences themself were minimal

    • public demanded certain brands of generic

    • prices then increased; stores had to carry the branded items

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21

t/f product differentiation associated with brand-name packaged goods represents one of the biggest triumphs in advertising

true

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22

t/f in the late 1800s medicine had a large sector of ad agencies

true

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23

t/f 2/6 off all print ads came from patent medicines & drug companies

False, only 1/6 print ads are from patent medicines and drug companies

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24

What were some of the issues with some of these patent medicines?

  • some of these medicines had 15-40% ethyl alcohol

  • Mrs. Winslow’s soothing syrup contained morphine

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25

What did the late 1800 advertisements cause?

  • regulation of products

  • developed industry codes to restore consumer’s confidence in products

  • advertising companies couldn’t create “false claims”

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26

What is the pure food and drug act of 1906?

  • prohibited the sale of misbranded or adulterated food and drugs in interstate commerce

    • laid outline for FDA

  • Labels needed to clearly state ingredients

    • Ingredients that would harm consumers or cause damage were prohibited

  • Presence of 11 dangerous ingredients had to be listed

    • Included: morphine, caffeine, opium, cocaine, cannabis

  • Was updated: Federal, Food, Drug and Cosmetic Act of 1938

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27

What are PSA’s?

Public Service Announcements

  • Ad Counsel’s mission: convene the best storytellers to educate, unite and uplift. By opening hearts and inspiring action, together we can accelerate change

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28

Who is watching over advertising?

The FTC

  • Their mission: protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research and education.

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29

How do the FTC watch over advertising?

  • pursue strong and effective law enforcement against deceptive, unfair and anticompetitive business practices

  • create and share practical, plain-language educational programs for consumers and businesses

  • advance consumers’ interests by sharing our expertise with federal and state legislatures and U.S. and international government agencies

  • develop policy and research tools through workshops conferences and hearings.

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30

What can the FTC can do for deceptive advertising?

  • require advertisers to change the ad

  • may require the advertisers to remove the ad from circulation

  • can impose monetary civil pentalties

  • mandate that companies run new campaigns to correct deceptive ads

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31

What changes did Bezos make to the New York Times?

  • provided subscribers unlimited free access:

    • Post’s website

    • Mobile apps for other metropolitan papers

  • Eliminated monthly subscription fees

    • typically paid by those wanting to read more than a set number of articles

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32

t/f Bezos did a good strategy of public relations and advertising

True

  • bring people to the site

  • see what they are missing

  • educate and inform the audience

  • add a public (customers) who were knowledgeable and tech savy

  • add a public (customers) who wanted to invest in digital technology

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33

Legacy Media

the traditional media, often owned by large corporations

  • includes newspapers, magazines, book publishers, and television networks

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34

Why does News Matter?

satisfies our desire to know things we cannot experience physically

→ Newspapers:

  • documents daily life

  • Bear witness to ordinary events

  • Bear witness to extraordinary events

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35

What is the beginning of newspapers like?

  • Oral: family-to-family, tribe-to-tribe, by community leaders and historians

  • first known printed text: China

  • The Diamond Sutra → oldest printed book

  • Acta Diurna: news sheet from Julius Ceasar

    • Latin for daily events

  • 15th-century printing press → Gutenberg

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36

Who published “Publick occurrences, both foreign and domestick” (1690)?

Benjamin Harris

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37

Why was the newspaper, “Publick occurences, both foreign and domestick”, cancelled?

  • they made disparaging comments about the King of France

  • ALSO

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38

When was the Boston Newsletter Published?

1705

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39

What was special about the Boston Newsletter?

it was the first paper to publish multiple issues in the American Colonies

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40

In 1721 James Franklin published what?

New-England Courant

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41

Why is the New England Courant special?

it was the first newspaper to be published without approval from the British Crown

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42

Why did Ben Franklin have to take over the New Englant Courant?

James was arrested for irritating the authorities

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43

In what year did Ben Franklin write his own paper? What is it called?

1729, Pennsylvania Gazette

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44

What did Ben Franklin add to his newspaper that was different from other papers?

  • political cartoons (Join or Die)

  • Weather report

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45

What were some traits of colonial newspapers (prior to 1830)

  • designed for wealthy and elite

  • underwritten by political parties

    • Less than 2000 subscribers at most

  • content was based on editors opinions

  • considered to be expensive (had to be paid annually)

    • 6 cents per day (AVG wage was 86 cents daily)

  • primarily 4 pages.

    • front and back were advertising

    • middle pages held content

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46

Who is Benjamin Day?

1830’s, envisioned selling large numbers of papers to the emerging growth of literate people

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47

What paper did Benjamin Day Publish?

the New York Sun

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48

What are some characteristics of the New York Sun?

  • Motto: “it shines for all”

  • Cost: 1-2 cents per day

  • Could be bought on the streets

  • Advertisements became reasonable source of revenue

    • Patent medicines, alcohol, narcotics = key advertisers

    • Ads became more prominent

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49

What were some characteristics of the penny press?

  • usually independent

  • ignored politics

  • understood target audience

  • invented the concept and emphasized news or new things

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50

What did traditional papers think about penny papers?

  • Don’t like the idea of publishing “news” rather than political debates

  • regular people considered: newsworthy

  • Rich people considered: rich and famous

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51

How did the industrial revolution change the news industry?

  • penny papers available through the usage of machine-made paper

  • new affordance allowed for street sales of newspapers (not only subscriptions)

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52

Who invented the steam engine (1769)?

James Watt

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53

Who opened a water powered textile mill (1790)?

Samuel Slater

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54

Who invented the cotton gin (1793)?

Eli Whitney

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55

Who invented the steel plow (1837)?

John Deere

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56

Who invented the telegraph (1844)?

Samuel Morse

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57

What is an economic base?

  • advertising

  • advertising revenue

  • classified ads

  • street sales

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58

How many readers were dedicated to black newspapers

about 40 newspapers between 1827 to 1865

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59

What were some challenges that black newspapers faced?

  • higher rates of illiteracy

  • hostility from white society

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60

What was the first black newspaper?

Freedom’s journal

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61

What paper did Fredrick Douglass found?

The Northstar, but it eventually merged with liberty party paper

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62

What was the most circulated black newspaper?

Pittsburg Courier

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63

What communities did the Spanish language newspapers serve?

  • bilingual

  • spanish speaking

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64

When was El Misisipi Founded

1808

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65

How many spanish language newspapers were in Texas in the 1800s?

150

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66

What is the largest spanish daily newspaper in the US?

La Opinion based out of LA

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67

How many latino newspapers are currently in the US? Puerto Rico?

  • 624 in the US

  • 558 in Puerto Rico

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68

Why do media deserts matter?

  • communities lack a newsource that provides meaningful and trustworthy locals representing on issues such as health, government, and environment

  • vacuum that leaves residents ignorant of what’s going on in their world, incapable of fully participating informed residents

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69

What is an oligopoly?

where a handful of companies control an industry

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70

What could be an issue with oligopoly?

investment companies hold:

  • private equity

  • hedge funds

  • maximized funds

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71

t/f nearly 45% of daily circulation is now controlled by these types of owners

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72

What are ghost newspapers?

newspapers that devoid of much actual local news that often carry only syndicated content from other newspapers

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73

When did broadcasting begin?

  • 1939 by NBC sending out television broadcasts from New York World’s Fair

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74

What are some characteristics of television?

  • Originated in 1930s

  • previously had limited options but was no cost to viewers

  • viewers could watch programs only when aired, at certain times, by major networks

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75

t/f In 1948, 1% of America’s households owned a TV

True

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76

t/f By the early 1960’s 90% of American Households owned 1 tv

True

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77

How did TV become diverse and varied

  • sitcoms

  • dramas

  • game shows

  • talk shows

  • cartoons

  • films

  • sports

  • news

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78

How is content produced and delivered?

  • local broadcast stations

  • networks

  • cable networks

  • streaming services

  • social media platforms

  • hollywood studios

  • international production companies

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79

How is broadcast media funded?

  • advertising

  • subscription

  • pay-per-view

  • public support

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80

Who is Philo T. Farnsworth?

he invented the electronic television

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81

What are the effects of television?

  • restaurants were having customers stay for less time. They wanted to watch prime time tv shows

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82

When did color television start?

1954 companies started to experiment with color

1959 only 3 shows were in color

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83

Why was NBC peacock invented?

to show viewers what they were missing in color vs. watching in black and white.

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84

What are some characteristics of Community Antenna Television?

  • remote areas could not access

  • cable was initially intended to get a clear signal, not additional programming

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85

Who invented the first roll of film in 1884?

George Eastman

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86

Who invented the first motion picture camera to used roll film?

Louis Aime Augustin Le Prince

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87

Who improved Eastman’s roll film in 1889?

Hannibal Goodwin

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88

When is Hollywood’s golden age?

Early 1930’s to Late 1940s

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89

What were some characteristics of movies from Hollywood’s golden age?

Critical acclaim and commercial success of movies that were created

  • the approach to a narrative

  • reliance on a genre

  • adherence to specific production conventions

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90

What are some movie genres?

  • historical

  • religious

  • social drama

  • slapstick

  • comedy

  • war

  • western

  • musical

  • thriller/suspense

  • Rom Com

  • Gangster

  • Sci Fi

  • Film Noir

  • Horror

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91

What were the original ratings for movies

G: General

M: Mature

R: Restricted

X: became associated with levels of pornography

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