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Marketing
The management task of identifying and meeting the needs of customers profitably by getting the right product at the right place and time..
Marketing Objectives
The goals set for the marketing department to help the busines achieve its overall goals
Corporate Objectives
Well-defined and realistic goals that are set for the whole company
Marketing Strategies
A plan of action that gives details on how a busines is going to complete its marketing objectives by creating a competitive advantage
Equilibrium Price
The price where demand is equal to supply
Demand
The amount of a product that consumers are willing and able to buy
Supply
The quantity of a product that firms are prepared to supply
Market Segment
A subgroup of the whole market where consumers have similar characteristics
Industrial Market
The selling of products from one business to another (B2B)
Consumer Market
The selling of products by business to the final end user
Customer (or Market) Orientation
An outward-looking approach where product decisions are based on consumer demand
Product Orientation
An inward-looking approach that focuses on making products that can be made and then selling them
Market Size
The total value of sales of all producers in a market within a given time period
Market Growth
The percentage change in the total size of a market over a period of time
Brand Leader
The brand with the highest share of the market
Consumer Products
Goods or services sold to end users
Industrial Products
Goods and services sold to businesses
Mass Marketing
Selling standardised products or ranges of products in the same way to the whole market
Niche Marketing
Identifying and exploiting a small segment of a larger market by developing differentiated products to suit that segment
Market Segmentation
The identification of different groups of customers with common needs within a market and the marketing needs of different products to those customer groups
Consumer Profile
A quantified picture of a business’s consumers with their age, income, location, and class
Customer Relationship Marketing
Using marketing activities to build and establish good customer relationships so that the loyalty of existing customers can be maintained