Diagnosis of change

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19 Terms

1

What is the primary objective of examining organizational change?

To explore the levels at which organizational change can be diagnosed.

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2

What are some tools used to diagnose organizational change?

SWOT analysis, PEST analysis, Industry analysis.

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3

What does the Diagnostic Stage of Change involve?

Diagnosing change problems, understanding the organizational environment, and analyzing responses to change.

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4

What is a SWOT analysis used for?

It identifies strengths, weaknesses, opportunities, and threats related to an organization.

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5

What are the two types of environments described in organizational change?

Static and dynamic environments.

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6

According to the lecture, what relationship is highlighted between environment and organizational structure?

A more dynamic environment leads to a more organic organization.

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7

What are the three levels at which change can be diagnosed?

Individual, Group, Open Systems.

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8

What does external analysis involve?

Using analytical tools to gather information about the external environment for organizational adaptation.

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9

What is the main idea behind Force Field Analysis?

It analyzes the driving and restraining forces affecting a change situation.

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10

What are some internal factors listed in a SWOT analysis?

Strengths and Weaknesses.

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11

What factors trigger change according to SWOT analysis?

Economic, political, technical, social, natural environmental, infrastructural, legal, or cultural factors.

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12

What does 'capacity to manage change' refer to?

An organization's ability to enhance skills and link learning to performance.

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13

What are the five factors for managing change according to Pettigrew and Whipp?

Environmental assessment, HR as assets/liabilities, linking strategic and operational change, leading the change, and overall coherence.

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14

Why is change readiness important at different levels of the organization?

It prepares the organization for both major and incremental changes.

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15

What is the significance of the Change Management Iceberg model?

It highlights the visible and hidden aspects of change management, including management of perceptions and beliefs.

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16

What does the phrase 'issues management' in the context of the Change Management Iceberg refer to?

The focus on visible elements like cost, quality, and time, while ignoring underlying issues.

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17

What is a key challenge for organizations that lack the capacity to change?

They face restricted growth and little contribution to the economy.

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18

What role does leadership play in the capacity to respond to change?

Leadership capacity involves visioning, communicating urgency, and inspiring action toward change.

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19

Why are organizational environments characterized as benign or hostile?

Benign environments offer fewer threats, while hostile environments impose significant pressures on organizations.

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