IR: Unit 5: Dispute Resolution and Conciliation

A collection of flashcards for reviewing key concepts related to dispute resolution and conciliation processes.

What are two common mechanisms for resolving disputes at the local level in organizations?

Negotiation and application of the company’s grievance procedure.

What are the two kinds of disputes as per the Jamaican Labour Code?

Disputes of right and disputes of interest.

What must a dispute procedure require when lodging a dispute?

The dispute should be lodged in writing or made to management in the presence of a credible witness.

What is the main goal of conciliation?

To include a third party in the negotiation process to help the parties reach an agreement.

How does conciliation differ from mediation?

The conciliator may suggest solutions, while the mediator guides discussions without suggesting solutions.

What is the role of the conciliator during a conciliation meeting?

To help the parties focus on the real issues and control the discussion.

What is the Industrial Disputes Tribunal (IDT)?

A tribunal established by law in Jamaica to handle arbitration and disputes.

What constitutes a voluntary arbitration agreement in Jamaica before 1975?

Parties must agree to go to arbitration, agree on the terms of reference, and accept the award.

What role does the Ministry of Labour play in mediation?

It provides consultation, voluntary conciliation services, and facilitates arbitration if necessary.

What must the IDT do after a dispute is referred to it?

Make its award within 21 days or as soon as practicable.