group dynamics q3 prelims

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Last updated 6:06 AM on 2/9/26
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52 Terms

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group decision-making

occurs when two or more individuals interact to analtze info, discuss options, and reach a collective decision

ex. committees, juries, teams

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- more info and perspectives

-better problem analysis

-greater acceptance and commitment

- creativity and innovation

advantages of group decision making

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more info and perspectives

members contribute diverse knowledge, skills, and experience

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better problem analysis

errors are more likely to be detected through discussion and debate

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greater acceptance and commitment

people are more likely to support decisions they helped make

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creativity and innovation

brainstorming can generate more and better ideas than individuals alone

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- time consuming

- group think

- social loafing

- dominance of strong personalities

disadvantages of group decision-making

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time-consuming

reaching consensus can take longer than individual decisions

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groupthink

desire for harmony leads to poor decisions and suppression of dissert

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social loafing

some members exert less effort, relying on others

ringelmann effect

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dominance of strong personalities

assertive or high-status members may overpower others

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- brainstorming

- nominal group technique

- delphi technique

- debil's advocate

techniques to improve group decisions

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conflict

occurs when the actions, goals, or interests of individuals or groups are incompatible

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intrapersonal conflict

conflict within an individual

(ex. choosing between two careers)

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interpersonal conflict

conflict between individuals (Ex. disagreement between coworkers)

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intergroup conflict

conflict between groups (ex. rivalry between teams or communities)

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- competition for scarce resources

- differences in values, beliefs, or goals

- poor communication

- misinterpretation and stereotypes

- power and status differences

causes of conflict

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negativ effects and positive effects (when managed well)

effects of conflict

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negative effects of conflict

- stress, hostility, breakdown of relationships

- reduced productivity and poor decision-making

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positive effects of conflict

(when managed well)

- clarifies problems

- encourages critical thinking

- leads to better solutions

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cooperation

occurs when individuals or groups work together to achieve shared goals

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- mutual trust

- open communication

- shared responsibility

- coordination of efforts

characteristics of cooperation

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- improved group performance

- stronger relationships

- increased motivation

- higher group morale

benefits of cooperation

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- realistic conflict theory

- social identity theory

- game theory

theoretical explanations of conflict and cooperation

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realistic conflict theory

MUZAFER SHERIF

- conflict arises when groups compete for limited or scarce resources

- intergroup conflict

- shared or superordinate goals = reduced conflict and increased cooperation

(ex. two groups competing for the same job opportunities may develop hostility, but cooperation increases when they must work together to achieve a common goal)

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social identity theory

HENRI TAJFEL and JOHN TURNER

- conflict as a result of in-group favoritism and out-group discrimination

- individuals derive self-esteem from group membership

favoring one's own grp leads to bias and conflict toward other groups

-conflict can occur even without competition for resource

(Ex. students favoring their own school or group and showing prejudice against others)

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game theory

JOHN VON NEUMANN and OSKAR MORGENSTERN

- analyzes decision-making in situations where outcomes depend on the choices of others. it explains both cooperation and conflict

- individuals act based on self-interest

- lack of trust often leads to non-cooperation

key model: the prisoner's dilemma game

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prisoner's dilemma shows:

- cooperation benefits everyone

- fear of being exploited leads to defection

- results in conflict, even when cooperation is the better option

it is a game theory model that explains how individuals may choose competition over cooperation even when cooperation would benefit all

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merrill flood

melvin dresher (1950, at the RAND corporation)

prisoner's dilemma was formulated by?

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albert w. tucker

the store and name "prisoner's dilemma" were later popularized by ______ who framed it in the prsion-confession scenario

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- rational self-interest leads each prisoner to confess

- this results in a worse outcome for both, compared to mutual cooperation

why is the prisoner's dilemma important?

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- why conflict can occur even when cooperation is beneficial

- lack of trust in social situations

- decision-making under uncertainty

- intergroup and interpersonal conflict

the prisoner's dilemma explains:

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- cooperation vs competition

- trust

- mutual interdependence

- fear of exploitation

key concepts related to prisoner's dilemma

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- communication and negotiation

- mediation

- superordinate goals

-building empathy and trust

- fair distribution of resources

managing conflict and promoting cooperation

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group performance

the quality and effectiveness of a group's output when members work collectively

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group size

small grps - better coordination

large groups- more resources but more coordination problems

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group composition

diversity in skills, knowledge, and perspectives improve performance

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group roles

clear roles increase efficiency and reduce conflict

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leadership

effective leadership improves direction, motivation, and coordination

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communication

open and clear communication enhance decision-making and performance

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group productivity

refers to the amount of output produced by a group in a given time

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- motivation

- coordination

- cohesiveness

- norms

factors influencing productivity

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motivation

high ____ increases effort and output

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coordination

poor ____ reduces productivity despite high individual ability

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cohesiveness

- moderate ____ improves productivity

- excessive cohesiveness may lead to groupthinl

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norms

performance-oriented ____ increase productivity

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- social facilitation

- social loafing

- synergy

- coordination loss

common group effects

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social facilitation

presence of other improves performance on simple or well learned tasks

impairs performance on complex or new tasks (Zajonc)

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synergy

group output is greater than the sum of individual efforts

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coordination loss

productivity decreases due to poor organization and communication

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superordinate goals

shared goals

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- set clear goals

- assign specific roles

- encourage individual accountability

- improve communication

- provide feedback and incentives

improving grp performance and productivity