1/27
These flashcards review core definitions, examples, and distinctions related to language use, tone, and multiple communication forms, helping students practice key concepts for exams.
Name | Mastery | Learn | Test | Matching | Spaced |
---|
No study sessions yet.
What is the primary function of communication in personal and interpersonal situations?
To create meaning and influence clarity, emotional resonance, and outcomes of interactions.
How does language act within communication?
As an instrument for sharing thoughts, emotions, and intentions, helping build authority, establish rapport, or convey empathy.
Give an example of a language structure that conveys personal emotion.
Using phrases like “I feel …” to express personal feelings.
What are the four main types of communication?
Verbal, Nonverbal, Written, and Visual.
What key advice improves verbal communication?
Speak clearly, know your audience, respond appropriately, and use an appropriate tone.
List two advantages of verbal communication.
High transparency and quick feedback (also flexibility, time-saving, teamwork, dispute resolution).
Name two disadvantages of verbal communication.
May be informal and can suffer from poor personal traits such as stuttering or lack of coherence (also time-consuming meetings, need for attentiveness).
What is another name for nonverbal communication?
Body language or kinesics communication.
Which part of the body is considered the most expressive in nonverbal communication?
The face; facial expressions distinctly reveal emotions.
How can posture signal a speaker’s mental state?
Open posture shows friendliness and positivity, whereas closed posture shows boredom or negativity.
Define ‘adaptors’ in the context of gestures.
Self-touch gestures that express inner feelings.
What are ‘illustrators’ in kinesics?
Gestures that support or emphasize spoken words.
What are ‘emblems’ in kinesics?
Gestures with a direct, culturally known meaning.
In nonverbal communication, what does haptics refer to?
Communication through touch, carrying ethical and moral implications.
Give a classroom example of positive haptics.
A teacher’s encouraging pat on a student’s back.
Match the proxemic zone: 12 feet or more.
Public space.
Match the proxemic zone: 4–12 feet.
Social space.
Match the proxemic zone: 1.5–4 feet.
Personal space.
Match the proxemic zone: Less than 1.5 feet.
Intimate space.
Why is written communication usually more formal than oral communication?
Because it is crafted, edited, and often intended for record-keeping, making formality important.
What should a writer consider to maintain effectiveness in written communication?
Audience, purpose, and consistency of message.
How does visual communication support messages?
Through graphical representations such as slide decks, diagrams, models, or illustrations to enhance understanding.
Define ‘tone’ in communication.
The vocal quality, intonation, and loudness—or in writing, the attitude—used to convey a message.
How can tone influence a reader or listener?
A warm, friendly tone can create a welcoming atmosphere, whereas a harsh monotone may seem cold or indifferent.
Provide a formal rewrite for the informal statement: “Quit the habit, won’t you? It freaks me out!”
“That habit does not flatter you; hence, quitting might be a good idea.”
How can jargon affect tone?
Using specialized terms can establish a formal or professional tone in writing.
Differentiate abstract words from concrete words.
Abstract words reference intangible ideas (e.g., ‘great time’), whereas concrete words reference tangible, sensory details (e.g., ‘biology experiment was enjoyable’).
Why is tone critical in educational settings?
A supportive tone encourages student participation and learning, while a critical tone can reduce efficacy and engagement.