Understanding Language, Tone, and Types of Communication

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These flashcards review core definitions, examples, and distinctions related to language use, tone, and multiple communication forms, helping students practice key concepts for exams.

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28 Terms

1
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What is the primary function of communication in personal and interpersonal situations?

To create meaning and influence clarity, emotional resonance, and outcomes of interactions.

2
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How does language act within communication?

As an instrument for sharing thoughts, emotions, and intentions, helping build authority, establish rapport, or convey empathy.

3
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Give an example of a language structure that conveys personal emotion.

Using phrases like “I feel …” to express personal feelings.

4
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What are the four main types of communication?

Verbal, Nonverbal, Written, and Visual.

5
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What key advice improves verbal communication?

Speak clearly, know your audience, respond appropriately, and use an appropriate tone.

6
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List two advantages of verbal communication.

High transparency and quick feedback (also flexibility, time-saving, teamwork, dispute resolution).

7
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Name two disadvantages of verbal communication.

May be informal and can suffer from poor personal traits such as stuttering or lack of coherence (also time-consuming meetings, need for attentiveness).

8
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What is another name for nonverbal communication?

Body language or kinesics communication.

9
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Which part of the body is considered the most expressive in nonverbal communication?

The face; facial expressions distinctly reveal emotions.

10
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How can posture signal a speaker’s mental state?

Open posture shows friendliness and positivity, whereas closed posture shows boredom or negativity.

11
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Define ‘adaptors’ in the context of gestures.

Self-touch gestures that express inner feelings.

12
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What are ‘illustrators’ in kinesics?

Gestures that support or emphasize spoken words.

13
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What are ‘emblems’ in kinesics?

Gestures with a direct, culturally known meaning.

14
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In nonverbal communication, what does haptics refer to?

Communication through touch, carrying ethical and moral implications.

15
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Give a classroom example of positive haptics.

A teacher’s encouraging pat on a student’s back.

16
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Match the proxemic zone: 12 feet or more.

Public space.

17
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Match the proxemic zone: 4–12 feet.

Social space.

18
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Match the proxemic zone: 1.5–4 feet.

Personal space.

19
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Match the proxemic zone: Less than 1.5 feet.

Intimate space.

20
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Why is written communication usually more formal than oral communication?

Because it is crafted, edited, and often intended for record-keeping, making formality important.

21
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What should a writer consider to maintain effectiveness in written communication?

Audience, purpose, and consistency of message.

22
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How does visual communication support messages?

Through graphical representations such as slide decks, diagrams, models, or illustrations to enhance understanding.

23
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Define ‘tone’ in communication.

The vocal quality, intonation, and loudness—or in writing, the attitude—used to convey a message.

24
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How can tone influence a reader or listener?

A warm, friendly tone can create a welcoming atmosphere, whereas a harsh monotone may seem cold or indifferent.

25
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Provide a formal rewrite for the informal statement: “Quit the habit, won’t you? It freaks me out!”

“That habit does not flatter you; hence, quitting might be a good idea.”

26
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How can jargon affect tone?

Using specialized terms can establish a formal or professional tone in writing.

27
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Differentiate abstract words from concrete words.

Abstract words reference intangible ideas (e.g., ‘great time’), whereas concrete words reference tangible, sensory details (e.g., ‘biology experiment was enjoyable’).

28
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Why is tone critical in educational settings?

A supportive tone encourages student participation and learning, while a critical tone can reduce efficacy and engagement.