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Attribution Theory
The theory that we explain someone's behavior by crediting either the situation or the person’s disposition.
Fundamental Attribution Error
The tendency to underestimate situational influences and overestimate dispositional influences on others' behavior.
Attitudes
Feelings influenced by beliefs that predispose us to respond in a particular way to objects
Foot-In-The-Door Technique
A persuasion strategy involving getting a person to agree to a small request to increase the chances they’ll agree to a larger request later.
Door-In-The-Face Technique
A persuasion strategy where a large request is made knowing it will be refused so that a smaller request will be accepted.
Lowball Technique
A strategy where a person agrees to a deal but then the terms are made less favorable after the agreement.
Role
A set of expectations about a social position
Cognitive Dissonance Theory
The theory that we act to reduce the discomfort we feel when our thoughts and actions are inconsistent.
Chameleon Effect
The unconscious mimicking of others’ behaviors
Mood Linkage
The tendency to absorb and participate in the emotional states of others.
Conformity
Adjusting our behavior or thinking to match a group standard.
Normative Social Influence
Influence resulting from a person’s desire to gain approval or avoid disapproval.
Informational Social Influence
Influence resulting from a person’s willingness to accept others’ opinions about reality.
Asch Conformity Experiment
An experiment that showed people will conform to a group even when they know the group is wrong.
Milgram Experiment
A study on obedience that showed people are likely to follow orders from an authority figure even to the extent of harming others.
Social Facilitation
Improved performance on simple or well-learned tasks in the presence of others.
Social Inhibition
Worse performance on complex or unfamiliar tasks when others are watching.
Social Loafing
The tendency for people in a group to exert less effort when pooling their efforts toward a common goal.
Deindividuation
The loss of self-awareness and self-restraint in group situations that foster arousal and anonymity.
Group Polarization
The enhancement of a group’s prevailing inclinations through discussion within the group.
Groupthink
When the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives.
Prejudice
An unjustifiable and usually negative attitude toward a group and its members.
Stereotype
A generalized belief about a group of people.
Discrimination
Unjustifiable negative behavior toward a group and its members.
Ingroup
"“Us”—people with whom we share a common identity."
Outgroup
"“Them”—those perceived as different or apart from our ingroup."
Ingroup Bias
The tendency to favor our own group.
Scapegoat Theory
The theory that prejudice offers an outlet for anger by providing someone to blame.
Other-Race Effect
The tendency to recall faces of one's own race more accurately than those of other races.
Own-Age Bias
The tendency to better recognize and remember faces from one's own age group.
Just-World Phenomenon
The tendency for people to believe the world is just and people therefore get what they deserve.
Aggression
Any physical or verbal behavior intended to hurt or destroy.
Frustration-Aggression Principle
The principle that frustration—the blocking of an attempt to achieve a goal—creates anger
Conflict
A perceived incompatibility of actions
Social Traps
A situation in which the conflicting parties
Mere Exposure Effect
The phenomenon that repeated exposure to novel stimuli increases liking of them.
Companionate Love
The deep affectionate attachment we feel for those with whom our lives are intertwined.
Equity
A condition in which people receive from a relationship in proportion to what they give to it.
Self-Disclosure
Revealing intimate aspects of oneself to others.
Altruism
Unselfish regard for the welfare of others.
Bystander effect
The tendency for any given bystander to be less likely to give aid if other bystanders are present.
Social Exchange Theory
The theory that our social behavior is an exchange process
Reciprocity Norm
An expectation that people will help
Social-Responsibility Norm
An expectation that people will help those needing their help.
Mirror-Image Perceptions
Mutual views often held by conflicting people
Self-Fulfilling Prophecy
A belief that leads to its own fulfillment.
Superordinate Goals
Shared goals that override differences among people and require their cooperation.
GRIT
A strategy for reducing international tensions through graduated and reciprocated initiatives in tension reduction.