Managing Human Resources

This set of flashcards covers key concepts in managing human resources, including turnover, compensation, diversity, and labor relations.

Turnover

The occurrence of employees quitting or being fired, necessitating their replacement.

Human Resource Management (HRM)

All activities involved in determining and fulfilling an organization's human resource needs.

Recruiting

The process of forming a pool of qualified applicants from which management can select employees.

Job Description

A formal, written explanation of a specific job, typically including job title, tasks, and requirements.

Job Specification

A description outlining the qualifications necessary for a specific job, including education and personal characteristics.

Training

Teaching employees how to perform specific job tasks through various methods like on-the-job training or classroom training.

Performance Appraisal

The process of assessing employees’ performance regarding their strengths and weaknesses.

Collective Bargaining

The negotiation process between management and unions regarding employment terms.

Union

An organized group of workers who come together to negotiate with employers for better conditions.

Diversity

The presence of differences within an organization based on factors like race, gender, and ethnicity.

Equity

Providing equal opportunities and fair treatment to all employees.

Inclusion

The degree to which diverse individuals are valued and integrated within an organization.

Compensation Plan

A structured attempt to manage employee pay and benefits.

Direct Financial Compensation

Monetary payments made to employees in exchange for labor.

Indirect Financial Compensation

Non-cash forms of compensation such as benefits and perquisites.

Profit Sharing

A compensation model that distributes a portion of company profits to employees.

360-Degree Feedback

A performance appraisal method that gathers feedback from multiple sources regarding an employee's performance.

Exit Interview

A survey conducted to determine the reasons for an employee’s departure from an organization.

Workplace Diversity

The variety of personal experiences, values, and worldviews that arise from differences in culture and circumstance.

Bias Audit

Reviewing algorithms and processes to ensure they do not show unintended discrimination.

Recruitment Process

The steps taken to attract and select qualified candidates for job openings.

Artificial Intelligence in Hiring

Using AI tools to assist in the recruitment process, such as screening applications.

Employment Standards Administration

A federal agency overseeing labor laws affecting workplace conditions and employee rights.

Labor Union Growth

The trends of union membership and representation among workers over time.

Job Enrichment

A job design strategy aimed at increasing employee satisfaction and motivation.

Strikes

Employee walkouts intended to disrupt operations as a tactic for union negotiations.

Picketing

A form of protest by union members to draw public attention to labor disputes.

Lockouts

Management's temporary closing of a workplace during a labor dispute.

Grievance Procedures

Formal processes through which employees can lodge complaints about workplace issues.

Health Insurance

Common benefit providing coverage for medical expenses to employees.

Disability Insurance

Insurance that pays for a portion of a worker's income if they become incapacitated.

Equal Pay Act

A labor law prohibiting wage discrimination based on sex.

Sexual Harassment

Unwelcome behaviors of a sexual nature that create a hostile work environment.

Quid Pro Quo Harassment

A type of sexual harassment where job benefits are conditioned on sexual favors.

Retaliation Claims

Legal claims made by employees who suffer adverse actions for reporting harassment or discrimination.

Employee Assistance Programs (EAP)

Programs designed to help employees deal with personal issues that may affect their work.

Cafeteria Benefit Plans

Benefit plans allowing employees to choose from a menu of options to suit their individual needs.

Workforce Planning

The process of forecasting and managing an organization’s future workforce needs.

Underrepresented Groups

Demographic categories that historically have had lower representation in the workplace.

Harassment Training

Programs aimed at educating employees about unacceptable behaviors and promoting a respectful work environment.

Remote Work Policies

Guidelines that govern where and how employees can work away from the traditional office setting.

Gig Economy

A labor market characterized by short-term contracts or freelance work as opposed to permanent jobs.

Discrimination Complaints

Reports made by employees alleging unfair treatment based on personal characteristics or beliefs.

Affirmative Action

Programs aimed at increasing the representation of historically disadvantaged groups in employment.