JobStart Philippines Flashcards

Vocabulary flashcards for JobStart Philippines training modules.

JobStart Soft/Core Skills Training (SCST)

Equips you with essential knowledge, positive attitudes, and practical skills that will enhance your readiness for both career and life opportunities.

High Priority: Job Readiness and Core Workplace Skills

Skills for immediate job readiness, helping learners build a strong foundation to succeed in the workplace. With practical tools for communication, ethics, problem-solving, and self-confidence, these modules prepare students for real-world work scenarios.

Medium Priority: Personal Development and Interpersonal Skills

Encourage self-reflection, emotional intelligence, and effective collaboration, supporting smooth adaptation to workplace culture and relationships.

Supporting Priority: Life Skills, Wellness, and Long-Term Planning

Enhance life skills, wellness, and long-term outlook, supporting learners’ overall stability and vision for the future.

Face-to-Face Learning

Traditional workshops allow direct interaction with peers and mentors.

E-Learning

Self-paced online modules make it easy to learn and review on your own schedule.

Blended Approach Learning

A mix of face-to-face and online learning to offer the best of both formats.

Effective Verbal Communication

A dynamic process that includes both verbal and nonverbal cues working together to convey meaning.

Body Language

Maintain eye contact, use open postures, and avoid fidgeting to project confidence and attentiveness.

Tone of Voice

Adjust your pitch, volume, and pace to match the context and convey the intended emotion.

Facial Expressions

Use expressions that align with your message and demonstrate genuine interest.

Active Listening Skills

Truly understanding what the speaker is saying, both verbally and nonverbally. It's about being fully present in the conversation and demonstrating genuine interest.

Structure Your Message

Organize your thoughts logically to ensure your message is easy to follow.

Choose Words Carefully

Use precise language that is appropriate for your audience and the context.

Adapt Your Tone

Adjust your tone to match the situation. Be professional in formal settings, friendly and approachable in casual interactions, and empathetic when dealing with sensitive topics.

Engaging Audiences

Start with a strong opening, use visuals to illustrate your points, and maintain eye contact throughout.

Facilitating Productive Meetings

Set clear objectives, create an agenda, encourage active participation, and summarize key decisions.

Constructive Criticism

Focus on specific behaviors or outcomes, offer suggestions for improvement, and be respectful in your delivery.

Receiving Feedback Gracefully

Listen attentively, ask clarifying questions, and acknowledge the feedback even if it is not easy to hear.

Stay Calm and Professional

Avoid getting emotional or defensive.

Active Listening

Listen carefully to understand the other person's perspective.

Focus on Solutions

Work together to find mutually agreeable solutions.

Written communication

Ensures that instructions, ideas, and feedback are effectively conveyed, avoiding miscommunication.

Challenges in Written Communication

Common issues include unclear messages, poor grammar, or inappropriate tone.

Emails Structure

Subject line, greeting, body, closing, and signature.

Email Etiquette

Be respectful, professional, and mindful of time.

Emails Tone

Maintain formality, clarity, and purpose-driven language.

Emails Best Practices

Proofread before sending, avoid slang, and respond promptly.

Letters Types

Focus on structure, politeness, and a clear call-to-action.

Memos

Used for internal communication with a clear objective, brief, factual, and directed to the relevant audience.

Reports Structure

Title, executive summary, introduction, body (with data), and conclusion with consistent formatting, accurate data, and clear presentation.

Proposals

Persuasive and structured to outline plans or solutions.

Presentations

Combine clear text with visuals for impact.

Policies and Procedures

Ensure legal and organizational guidelines are clearly written and accessible.

Clarity

Make sure your message is easy to understand, using straightforward language.

Accuracy

Verify facts and ensure information is relevant.

Conciseness

Avoid wordiness; focus on key points.

Professional Tone

Adapt your tone to the audience, maintaining formality and respect.

Basic Grammar Rules

Subject-verb agreement, sentence structure, and avoiding fragments.

Punctuation

Correct use of commas, periods, and other marks to clarify meaning.

Writing Styles

Adjust based on the context—formal for reports and letters, informal for friendly emails.

Self-Editing Techniques

Read the document aloud, check for clarity, and eliminate redundancies.

Common Errors

Typos, grammatical mistakes, or inconsistent formatting.

How to Correct Writing Errors

Reread, use spell-check, and get feedback from peers.

Punctuality & Time Management

Arriving on time for work, meetings, and deadlines is fundamental to demonstrating respect for others' time and building trust with employers.

Organization & Efficiency

A well-organized workspace fosters clarity, reduces stress, and streamlines workflow.

Professionalism

Maintaining a professional demeanor is crucial in any workplace environment. Dress appropriately according to your industry's norms, communicate respectfully with colleagues, supervisors, and clients, both verbally and in writing.

Goal Setting & Self-Monitoring

Start by identifying specific areas you want to improve. Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for each area.

Building Positive Routines

Establishing consistent routines can significantly enhance your productivity and reduce decision fatigue.

Seeking Support & Feedback

Don't hesitate to seek guidance from colleagues, mentors, or supervisors who demonstrate strong work habits.

Honesty

Being truthful and transparent in all interactions, both with colleagues and clients.

Integrity

Adhering to strong moral principles even when faced with difficult choices.

Fairness

Treating everyone equally and justly, regardless of background or position.

Responsibility

Taking ownership of actions and commitments, delivering on promises.

Respect

Valuing the contributions of others, fostering a culture of inclusivity and open communication.

Loyalty

Demonstrating commitment to the organization and its mission.

Identify the Dilemma

Clearly define the conflict and its potential consequences.

Consider Stakeholders

Who will be affected by different choices?

Explore Ethical Principles

Which values are at stake and how do they guide your decision?

Evaluate Options

Weigh the pros and cons of each possible course of action.

Respectful Communication

Active listening, clear and concise language, avoiding disrespectful or offensive language.

Diversity and Inclusion

Valuing diverse perspectives, fostering a welcoming environment for everyone.

Conflict Resolution

Addressing disagreements constructively, seeking mutually beneficial solutions.

Teamwork & Collaboration

Recognizing the value of each team member's contribution, working towards shared goals.

Dress Code

Adhering to appropriate attire for the workplace environment.

Language

Using professional language, avoiding gossip or inappropriate jokes.

Online Presence

Maintaining a positive online reputation, respecting confidentiality.

Digital literacy

The ability to effectively use and understand digital tools and platforms.

Data Privacy

Your personal information is valuable. Understand your data privacy rights (like GDPR and CCPA) and take steps to protect yourself from online threats like identity theft

Ethical Conduct

Treat others with respect, even online! Avoid cyberbullying, hate speech, and the spread of misinformation.

Develop critical thinking skills

Question the source, look for bias, and cross-reference information to ensure accuracy.

Professional Email Etiquette

Craft clear, concise emails with a professional tone. Proofread carefully before sending!

Online Collaboration Tools

Learn how to effectively use platforms like Slack or Microsoft Teams for teamwork, file sharing, and communication.

Strong Passwords

Create unique, complex passwords for each account and consider using a password manager.

Phishing Scams

Be wary of suspicious emails or messages asking for personal information. Never click on links from unknown sources.

Secure Browsing

Use HTTPS websites (look for the padlock icon in your browser) to protect your data during online transactions.

Your personal brand

what sets you apart from others. It encompasses your skills, experiences, personality traits, and values.

elevator pitch

a concise, captivating 60-second introduction that summarizes who you are and what you bring to the table.

Targeting Your Application

Tailor your resume for each job application by highlighting the skills and experiences most relevant to the position. Use keywords from the job description.

Contact Information

Name, phone number, email address, LinkedIn profile (optional).

Summary/Objective

Briefly state your career goals and key qualifications.

Skills

List both hard skills (technical abilities) and soft skills (communication, teamwork, problem- solving).

Experience

Use reverse chronological order, detailing your job titles, company names, dates of employment, and responsibilities.

Education

Include degrees earned, institutions attended, dates of attendance, and any relevant coursework or honors.

Awards & Activities (Optional)

Showcase leadership, teamwork, and other transferable skills.

Formatting & Style

Choose a clean, professional font and layout. Use bullet points or numbering for readability. Ensure consistency in formatting.

Introduction

Address the hiring manager by name (do your research!) and state the specific position you're applying for.

Body Paragraphs

Expand on your qualifications, highlighting relevant skills and experiences. Connect your background to the company's needs and values. Demonstrate your knowledge of the company and industry.

Conclusion

Restate your interest in the position and express your desire for an interview. Thank the reader for their time and consideration.

Research

Explore news articles, industry publications, social media profiles, and even employee reviews on sites like Glassdoor.

elevator pitch

a concise (30-60 second) summary of your skills, experience, and career aspirations.

Anticipate Questions

Prepare for common interview questions and Practice answering these out loud using the STAR method (Situation, Task, Action, Result).

Logistics Matter

Plan your outfit (professional and comfortable), Arriving on time and well-prepared shows respect for the interviewer's time.

First Impressions Count

Greet everyone warmly with a firm handshake and maintain good eye contact. Smile! Your body language conveys confidence and enthusiasm

Active Listening & Engagement

Pay close attention to what the interviewer is saying. Ask clarifying questions to demonstrate your interest and understanding.

Showcase Your Strengths

Connect your skills and experiences to the job requirements. Use specific examples from your past work or projects to illustrate your abilities.

Be Authentic & Enthusiastic

Let your personality shine through while maintaining professionalism. Express genuine enthusiasm for the role and the company.

Handling Tough Questions

Frame your responses positively and Use examples to demonstrate how you've overcome challenges and learned from past experiences.

Asking Insightful Questions

Prepare questions that show you've done your research and are genuinely interested in the company.

Express Gratitude

Thank the interviewer for their time and consideration. Reiterate your interest in the position and highlight key qualifications that make you a strong candidate.