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leadership
the process of influencing others to achieve group or organizational goals
management
getting work done through others
leading
inspiring and motivating workers to work hard to achieve organizational goals
trait theory
a leadership theory that holds that effective leaders possess a similar set of traits or characteristics
traits
relatively stable characteristics, such as abilities, psychological motives, or consistent patterns of behavior
initiating structure
the degree to which a leader structures the roles of followers by setting goals, giving directions, setting deadlines, and assigning tasks
consideration
the extent to which a leader is friendly, approachable, and supportive and shows concern for employees
leadership style
the way a leader generally behaves toward followers
contingency theory
a leadership theory that states that to maximize work group performance, leaders must be matched to the situation that best fits their leadership style
situational favorableness
the degree to which a particular situation either permits or denies a leader the chance to influence the behavior of group members
leader-member relations
the degree to which followers respect, trust, and like their leaders
task structure
the degree to which the requirements of a subordinate’s tasks are clearly specified
position power
the degree to which leaders can hire, fire, reward, and punish workers
situational theory
a theory that states that leaders need to adjust their leadership styles to match followers’ readiness
performance readiness
the ability and willingness to take responsibility for directing one’s behavior at work
path-goal theory
a leadership theory that states that leaders can increase subordinate satisfaction and performance by clarifying and clearing the paths to goals and increasing the number and kinds of rewards available for goal attainment
directive leadership
when the leader lets employees know precisely what is expected of them, gives them specific guidelines for performing tasks, schedules work, sets standards of performance, and makes sure people follow standard rules and regulations
supportive leadership
when the leader is friendly and approachable to employees, shows concern for employees and their welfare, treats them as equals, and creates a friendly climate
participative leadership
when the leader consults employees for their suggestions and input before making decisions
achievement-oriented leadership
when a leader sets challenging goals, has high expectations of employees, and displays confidence that employees will assume responsibility and put forth extraordinary effort
normative decision theory
a theory that suggests how leaders can determine an appropriate amount of employee participation when making decisions
quality rule
states that if the quality of the decision is important, do not use an autocratic decision style
leader information rule
states that if the quality of the decision is important, and if the leader does not have enough information to make the decision on their own, they do not use an autocratic decision style
subordinate information rule
states that if the quality of the decision is important, and if the subordinates do not have enough information to make the decisions themselves, then do not use a group decision style
goal congruence rule
states that if the quality of the decision of important, and subordinates’ goals are different from the organization’s goals, then do not use a group decision style
problem structure rule
states that if the quality of the decision is important, the leader does not have enough information to make the decision on their own, and the problem is unstructured, then do not use an autocratic decision style
commitment probability rule
states that if having subordinates accept and commit to the decision is important, then do not use an autocratic decision style
subordinate conflict rule
states that if having subordinates accept the decision is important and critical to successful implementation, and subordinates are likely to disagree or end up in conflict over the decision, then do not use an autocratic or consultative decision style
commitment requirement rule
states that if having subordinates accept the decision is absolutely required for successful implementation, and subordinates share the organization’s goals, then do not use an autocratic or consultative style
visionary leadership
leadership that creates a positive image of the future that motivates organizational members and provides direction for future planning and goal setting
charismatic leadership
the behavioral tendencies and personal characteristics of leaders that create an exceptionally strong relationship between them and their followers
transformational leadership
leadership that generates awareness and acceptance of a group’s purpose and mission
transactional leadership
leadership based on an exchange process in which followers are rewarded for good performance and punished for poor performance