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what are demographic variables
characteristics like age, gender, culture
what are psychological traits
personality traits like self esteem, anxiety
double bind
if women are to assertive they may seem aggressive, but if they are to warm they are less competent
reinforcement expectancy theory?
people are more persuaded by supportive, positive communication than harsh communication
what is individualistic culture
values independence and personal success
what is collectivistic culture
values group harmony and community
which self esteem level is the most persuadable
moderate self esteem
what is a high self monitor
adjust behavior to fit social situations
low self monitor
acts based on personal beliefs instead of social cues
what is preference for consistency
the desire for beliefs and behaviors to stay consistent
what is cognitive dissonance
discomfort when behavior and beliefs conflict
anchor point in social judgment theory
a persons current attitude on an issue
latitude of acceptance
ideas a person agrees with
what is latitude of rejection
ideas a person strongly disagrees with
latitude of non commitment
ideas a person is unsure about
what is ego involvement
how personally important an issue is to someone
whats a norms
how people should behave in a group
explicit norms
clearly stated rules
implicit norms
unwritten social rules
descriptive norms
what people usually do
what are injunctive norms
what people should do
what is normative influence
conforming to be liked or accepted
what is informational influence
agreeing because you think others are correct
what is groupthink
when groups avoid disagreement and make poor decisions
social proof
people assuming something is correct because others are doing it
what is group polarization
groups making more extreme decisions after discussion
what is deindividuation
losing self awareness in large groups
what is the risky shift
groups making riskier decision than individuals
minimal group paradigm
people favor their own group even when groups are randomly assigned
what is a symbol
something that represents something else (the word cat)
what is a referent
the actual abject the symbol represents (the cat itself)
what is denotative meaning
the dictionary definition
connotative meaning
the emotional or cultural meaning of a word
devil term
a word with strong negative meaning
god term
a word with strong positive meaning
charismatic term
a word with vague but powerful meaning
what us an aphorism
a short saying that expresses common wisdom
what is the Sapir wharf hypothesis
language influences how people think
what is a euphemism
a polite word used instead of a harsh one
what is a kinesics
communication through body movements
what is haptics
communication through touch
what is proxemics
communication through space and distance
what us chronemics
communication through time
paralinguistics
vocal features like tone, pitch, and speed
direct effects model of immediacy
warm and friendly behavior increases persuasion
subliminal messages
messages below conscious awareness
supraliminal messages
messages people consciously notice but may not focus on
why is subliminal persuasion considered ineffective
research has not found reliable evidence that works
what is neurolinguistic programming
a persuasion theory combining language, psychology, and hypnosis with little scientific support
what are infrasounds
very low sounds people cannot hear but can feel