business chains of analysis

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42 Terms

1
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high quality chains of analysis

- High quality products that exceed customer expectations

- higher customer satisfaction and increased customer retention

- develop a brand reputation of being high quality

- higher sales.

2
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low quality chains of analysis

- Low quality products that don't meet customer expectations

- lower customer satisfaction

- reduced customer retention

- develop a brand reputation of being low quality

- lower sales.

3
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high motivation chains of analysis

- More motivated

- more commitment

- less mistakes

- less wastage

- higher efficiency

- lower average unit costs

4
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low motivation chains of analysis

- Less motivation

- lack of commitment

- increased mistakes

- more wastage

- lower efficiency

- lack of EOS due to higher average unit costs

- less competitiveness

5
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increased efficiency chains of analysis

- Increased efficiency

- less resources being wasted

- helping cut costs

- improving profitability

- allow business to be more price competitive.

6
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decreased efficiency chains of analysis

- Decreased efficiency

- more resources being wasted

- increasing costs

- reduced profitability

- less able to be price competitive.

7
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high costs chains of analysis

- Higher cost per unit

- upward pressure on price per unit to maintain profit margins

- have to charge higher prices

- less cost and price competitive

- deter customers

- lower sales.

8
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lower costs chains of analysis

- Lower cost per unit

- can reduce prices whilst maintaining profit margins

- more cost and price competitive

- able to undercut rivals

- attract more sales.

9
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high sales chains of analysis

- Higher sales

- increased revenues

- business is more profitable

- profit could be used to reinvest into the business

- accelerate business growth

- increased market share.

10
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low sales chains of analysis

- Lower sales

- decreased revenues

- less profit which could have been used to reinvest into the business

- slow business growth

- reduced market share.

11
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reinvesting chains of analysis

- Improve business products

- develop competitive advantage of high product quality

- higher sales

- increased market share

12
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good reputation chains of analysis

- Improved reputation

- potential recommendations & word of mouth promotions

- strengthens brand image

- attract more customers

- higher sales

- increased market share.

13
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damaged reputation chains of analysis

- Tarnished reputation

- potential poor reviews

- weakens brand image

- deter customers

- lower sales

- reduced market share.

14
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increased productivity chains of analysis

- Increased productivity

- higher level of output produced

- fixed costs spread over a wider range of output

- able to benefit from economies of scale

- lower cost per unit

- more cost competitive.

15
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decreased productivity chains of analysis

- Decreased productivity

- fixed costs spread over less output

- less able to benefit from economies of scale

- higher cost per unit

- less cost competitive.

16
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high customer satisfaction chains of analysis

- Higher customer satisfaction

- more brand loyalty

- more repeat purchases from customers

- become less price sensitive

- able to raise prices

- higher revenues.

17
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low customer satisfaction chains of analysis

- Lower customer satisfaction

- reduced brand loyalty

- lower customer retention

- lower sales

18
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increased innovation chains of analysis

- Increased innovation

- helps business to remain relevant and not stagnate

- may lead to business establishing a USP

- develop a competitive advantage

- enables them to add value to products

- increased profitability

- increased market share.

19
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decreased innovation chains of analysis

- Reduced innovation

- increased risk of business not remaining relevant and stagnating

- missed opportunity to develop a USP and gain a competitive advantage

- may slow business' progress

- lower sales

- lower market share.

20
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positive exposure chains of analysis

- Positive exposure for business

- customers share satisfaction

- helps to build brand image

- increased sales.

21
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negative exposure chains of analysis

- Negative exposure for business

- customers share dissatisfaction

- weakens brand image

- decrease sales

- tarnish reputation

22
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positive work environmental chains of analysis

- Positive work environment

- higher employee satisfaction

- increased productivity and better-quality customer service

- overall lower absenteeism and labour turnover

23
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negative work environment chains of analysis

- Negative work environment

- lower employee satisfaction

- decreased productivity and lower quality customer service

- overall higher absenteeism and labour turnover

24
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good manager well being chains of analysis

- Better well-being

- reduced stress

- more productive

- quicker and more effective decision making

- faster production.

25
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poor manager well being chains of analysis

- Worse well-being

- increased stress

- less productive

- slower and less effective decision making

- slower production.

26
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high competition chains of analysis

- More competition

- more available substitutes

- may lower sales of your business

- have to become more price competitive

- lower profit margins

- require higher sales to reach break-even point.

27
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low competition chains of analysis

- Less competition

- less substitutes for customers

- can choose a higher price for products with less resistance from customers due to price inelastic demand

- increased revenues

- more profitable, profit could be used to reinvest into the business.

28
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high customer loyalty chains of analysis

- Higher customer loyalty

- repeat purchases

- increased customer retention

- higher sales volume.

29
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low customer loyalty chains of analysis

- Lower customer loyalty

- less repeat purchases

-reduced customer retention

- lower sales volume

30
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strong brand image chains of analysis

- Strong brand image

- higher customer loyalty

- willing to pay a higher price as demand is more price inelastic

- increased revenue, higher market share.

31
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weak brand image chains of analysis

- Weak brand image

- reduced customer loyalty

- decline in sales

- lower revenue

- lower market share.

32
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wasted time chains of analysis

- Time-consuming/wasted time

- work not progressing as fast as it could be

- less productive

- no new projects starting as there is no time to develop new ideas

- reduced creativity and innovation.

33
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available time chains of analysis

- Available time

- work progressing faster

- more productive

- time for new projects to start and new ideas to be developed

- increased creativity and innovation.

34
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available substitutes

- Large availability of substitutes

- no USP

- do not stand out from competitors

- very little customer loyalty due to standard quality products.

35
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poor working conditions chains of analysis

- Lower staff retention

- higher absenteeism

- higher labour turnover

- inuring costs from potentially advertising new roles

36
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good working conditions chains of analysis

- Higher staff retention

- lower absenteeism

- lower labour turnover

37
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FDI (Foreign Direct Investment)

The taking of a controlling ownership in a company in one countr6 by a company based in one country

38
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Increase FDI - positive 1

-Job creation

-Improve workers skills= helps domestic busi. When workers move with better skills

- CB- Foreign busi brings own management

- workers jobs were only temporary and menial

39
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FDI- negative

-Damage domestic businesses

- difficult to compete with foreign businesses

- domestic businesses go out of business

-decreases competition and choice for consumers

-Foreign businesses increase prices due to reduced competition

-local community= limitation as have to buy at high new prices

40
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Why use as tariff? -1

-Increased competition from foreign imports

-protect domestic businesses

-Raises imported products prices

-domestic busi get sales as the product are cheaper than foreign imports

-CB- consumers concerned about quality of domestic products

-prepared to pay a higher price for better quality

41
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Why use a tariff? -2

-Concerns over unemployment in the country

-Consumers by dom products = demand increased from tariff

- price increase from imports

-companies need staff/ jobs availability

-increases workers for the government

-raises tax revenue- income tax= workers + corporation tax= firms

-CB- could lead to retaliatory protectionism by other nations on exports

42
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Tariff

A government tax on imports or exports