Process
Day to day activities in which organization engages while producing goods and services.
Projects
Organized work toward a predefined goal or objective that requires resources and effort, a unique venture having a budget and schedule.
Project
A complex, one time process. It is limited budget, schedule and resource constraints and it is developed with a set goal. Finally, is focused on customers.
Characteristics of a project
occur only once (ad hoc)
Essential components un how organizational strategies are constructed and how they are executed.
Allow creation of new and improved products, services; and processes
Guide the management of change
Entails crossing functional and organizational boundaries
Traditional management functions also apply
Outcome base on customer satisfaction
Once completed no longer exist
Project life cycle
Conceptualization
Planning
Execution
Terminantion
Conceptualization
Developments of the initial goal and technical specifications of the project
Components of a project
Client interest
Project stake
Resources
Creativity
Uncertainty
4 criteria to determine project success
Time
Budget
Performance
Client acceptance
Project efficiency
Meeting budget and schedule expectations
Impact on the customer
Meeting technical specifications, addressing curstomer Needs, and creating a project that satisfies the client needs
Business Success
Determining whether the project achieved sufficing comercial sucess
Preparing for the future
Determining whether the project opened new markets or new product lines or helped to develop new technology
Benchmarking
Is destined to systematically manage improvements within a process.
Project management maturity models
Are the models that allow benchmarking to happen within an organization
Chap 2: Strategic management
Defiend as the science of formulating, implementing and evualuating cross-functional decisions that enable an organization to achieve its objectives.
Elements strategic management
developing vision and mission statement
Formulating implementing and evaluating
Making cross functional decisions
Achieving objectives
Vision statement
A statement that describes the organizational vision of what it desires to become in the future.
Mission statement
A statement that argues the organization’s for existence
Stakeholder analysis
Tool for demonstrating some of the seemingly irresolvable conflicts that occur through the planned creation, and introduction of new projects.
Project stakeholders
Define as all individuals or groups, who have an active stake in the project and can potentially impact either positively or negatively the development
Internal stakeholders
Include internal sources, such as top management, accountants, other functional managers and project team members
External stakeholders
Include external sources such as clients, competitors suppliers, environmental groups.
TOWS Matrix
Refers to the challenges companies face in both their internal environment (within organizations) and their external environment (outside a company.
External factors
external opportunities (O)
external threats (T)
Internal factors
internal strenghts
internal weaknesses
Maxi-Maxi Strategy (SO)
Develop projects that use strenghts to maximize opportunities.
Maxi-mini strategy (ST)
Developed projects that use strenghts to minize threats
Mini-maxi strategy (WO)
Developed projects that minimize weaknesses by taking advantage of opportunities
Mini-mini strategy
developed projects that minimize weaknesses and avoid threats.
Organizational structure 3 elements
It designates, formal reporting relationships
It identifies groupings
Design of systems
It designates, formal reporting relationships
Number of levels in the hierarchy - spa of control
Identifying Groupings
Individuals into departments and departments into risk organization
Design of systems to ensures
effective communication
Coordination
Integration across departments
Forms of organzational structure
functional organizations
Project organizations
Matrix organizations
Functional organizations
Group of people performing similar activities into the apartments
Project organizations
Group of people into project teams on temporary assignments
Matrix organizations
create a dual hierarchy, in which functions and projects have equal prominence
Project management offices
Centralize units that oversee or improve the management of project resources centres
PMO
Technical details,
expertise
repository
center of excellence
PMO
Is an organizational unit that has the test to over and improve the management of projects have been described as operating under one of three alternative forms and purpose in companies
Wealther station
the PMO is typically used only as a tracking and monitoring device.
Control Tower
This focuses on developing methods to continually improving project management skills by identifying what is working, where the shortcomings exist, and how to resolve ongoing problems
Resource pool
mantain and provide a cadre of trained and skilled project professionals as they are needed. Is responsible for supplying project managers and other skilled professionals to the company´s projects.
Culture
defines as the unwritten rules of behavior or norms that are used to shape and guide behaviour.
Organizational culture
it is held by some subsets of the organization.
it is taught to all new members
Culture development is affected by:
technology
the environment
the geographical environment
the reward systems
rules and procedures
key organizational members
Critical incidents
chapter 3: Screening models
help managers pick winners from a pool of projects
are numer or nonnumeric
Screening models characteristics
Realism
capability
flexibility
ease of use
cost effectiveness
comparability
Numeric models
seek to use numbers as inputs for the decision process involved in selecting projects
Screening models characteristic: Realism
an effective model must reflect organizational objectives, incluiding firm’s strategic goals and mission.
Screening models characteristic: Capability
A model should be flexible enough to respond to changes in the conditions under which projects are carried out.
Screening models characteristic: Flexibility
The model should be easily modified if trial applications require changes
Screening models characteristic: Ease of use
a model must be simple enough to be used by people in all areas of the organization, both those in specific project roles and those in related functional positions.
4 types of issues when screening
risk
commercial
internal operating
additional
Risk
unpredictability to the firm
Commercial
market potential
International operating
changes in firm operations
4 approaches to project screening
Checklist model
Simplified scoring models
Analytic hierarchy process (AHP)
Profile models
Checklist model
list of criteria applied to possible projects.
It requires agreement on these criteria and assumes all criteria are equily important.
Simplified scoring model
each project receives a score that is the weighted sum of its grade on a list of criteria.
Requires agreement on the criteria and their weight and a score to be assigned to each criterion.
Analytic hierarchy process
4 step processs that construct a hierarchy of criteria and sub criteria
AHP
Analytic hierarchy process
Analytic hierarchy process 4 STEPS
Allocate weights to criteria
Assigns numerical values to evaluations dimmensions
Determine score by summing the products of numeric evaluations and weights.
Unlike the simple score model this scores can be compared.
Profile models
Allow managers to plot risk/returns options for various alternatives and then select the project that maximizes return while staying within a certain range of minimun acceptable risk.
Pay back period formula
investement/annual cash savings
Payback period
determines how long it takes for a project to reach a breakeven point. The goal is to estimate cash flows both in and out the organization.
Net present value formula
Initial cash investment + Sum of net cash flow for period t / (1+r+inflation rate during the period)^t
Net present value
projects the change in firms value if a project is undertaken. Positive “…” implies that the project will profitable after a set amount of time.
Higher values mean that more revenue is generated in comparison to a lower “…” value projects
Dicounted payback period:
The discounted sum of cash flows by the company’s required rate of return to get a more accurate payback period.
Internal Rate of return (IRR)
a project must meet a minimum rate of return before it is worthy of consideration.
Project portafolio management
is the systematic process of selecting, supporting, and managing the firm’s collection of projects.
Objectives and initiates requires of portafolio management
Decision making
Prioritization
Review
Realignment
Reprioritization of a firm’s projects.
Portafolio selection process
Pre-process phase
Process phase
Postprocess phase
Pre-process phase
methodology of selection and strategy
Process phase
pre-screening, individual project analisis, screening, portfolio selection, and portfolio adjustment.
Post-process phase
project development, project evaluation, and portfolio completion.
Project portafolio matrix
Classifies projects into 4 types according to commercial potential (x -axis) and technical feasibility. (y-axis)
Bread and butter
high probability of technical feasibility and a modest comercial profitability.
Pearls
high probability of technical feasibility and a high comercial profitability.
projects that offer strong commercial potential and are technical feasible.
These projects can be used to gain a strategic advantage in the market place.
Oysters
modest probability of technical feasibility and a high comercial profitability.
early-stage project that have the potential to unleash signifcant strategic and commercial advatages for the company that can solve technical challenges.
Because “...” projects involve unknown revolutionary technolgy they are still at the early stages of possible success
White elephant
low probability of technical feasibility and a low comercial profitability.
Chapter 5: Project scope
is everything about the project - work content as well as expected outcomes
Scope management
is the function of controllling a project in term of its goals and objectives.
6 main activities of scope management
Conceptual development
Scope statement
Work authorization
scope reporting
control systems
project closeout
Conceptual development
the process that addresses project objective by finding the best ways to meet them. Data collection and development of information are crucial in creating conceptual development. We recognize several key steps when it comes down to data collection and information development.
problem/need statement
A statement that entails why there is a need in finding a solution, what the exact underlying problem is, and the implications of the project.
requirement gathering
the demands, needs, and specification for a product as outlined by project stakeholders.
Information gathering
the project manager gathers data as he/she/they/it/moo needs to have a clear understanding of a specific target date, alternative supplier options, the degree of top management support for the project,.
Constraints
what restriction can potentially have an influence on the development of the project.
alternative analysis
first clearly understanding the nature of the problem statement and then working to generate alternative solutions.
Project objectives
a clear statement of the final objectives for the project in terms of output, require resources, timing.
business case
The organization’s justification for committing to the project.
Statement of work (SOW)
detail narrative of the description of the work required for the project
Project charter
A document issued by the project initiator formally sanctioning the existance of the project and autherises the project manager to begin applying organzational resources to project activities.
project charter verifies that
there is a business case for the project
Elements of the project are understood
company-specific information for the project has been applied.
scope statement
reflects a project teams best effort at creating the documentation and approval of all important project parameters prior to the development phase.
4 parts of the scope statement
establish the project goal criteria
develop a mangement plan
establish a work breakdown structure
create a scope baseline
WBS
A hierachical composition of the total scope of the work to be carried out by the project team to acopmplish the project objective and create the project deliverables.
Work packages
elements of the project that are isolated for assignment to work centres for acomplishment.
Organize tasks into cost control accounts.
Contractural requirements:
all projects are promised in terms of the specific functionality, or performance criteria, they will meet.