MNsure Assister Portal Training Assessment 24-25 | Quizlet

True or False: Only applications with financial assistance can be completed through the assister portal.

True

False

False

What number does a consumer need to provide you authorization through their online account?

Your registration number

Your MNsure ID number

Your assister ID number

Your reference number

Your assister ID number

Consumers can provide authorization to an assister through their online MNsure account:

Only before a consumer has completed an application.

Only after a consumer has started an application but did not complete it.

Only after a consumer has completed an application.

At any time during the application and enrollment process.

At any time during the application and enrollment process.

True or False: If a consumer assigns me as their assister, I must complete their application using the assister portal.

True

False

True

When assisting a consumer who has already begun working on their application, the assister portal will bring you to:

The beginning of the application

The last page where the consumer left off

The insurance selection page

The last page where the consumer left off

True or False: Consumers can only be associated with ONE assister at a time in the assister portal.

True

False

True

True or False: When using the assister portal to complete an application or enroll a consumer in coverage, you need to enter the consumer's name into the signature field and not your own name.

True

False

True

What is the name of the legal statement consumers should understand when providing authorization through their online account?

The Consumer Act

The Assister Authorization/Agent of Record legal statement

The Portal Agreement

The Assister Authorization/Agent of Record legal statement

Before collecting data and acting on behalf of a consumer you must review the following with the consumer:

MNsure Privacy Warnings

The ACA Act

The Insurance Rights and Regulations Rules

MNsure Privacy Warnings

A Multi-Factor Authentication Access Code is needed:

Every time I log in to the assister portal.

Every 30 days I log in to the assister portal.

Only the first time I log in to the assister portal.

Every time a consumer gives me authorization.

Every time I log in to the assister portal.

If you have not accessed a consumer's account or completed any tasks for them through the assister portal, which two lists will they be on in your Client Requests?

All

New

In Progress

All

New

A consumer application or enrollment process is the same process in the assister portal as a consumer would see in their online account.

True

False

True

Where can you find a reference guide to help you use the assister portal to help consumers after taking this training?

On Assister Central

On MNsure.org

In the MNsure Learning Center

On Assister Central

True or False: If an assister logs in to a consumer's account and completes an authorization on behalf of the consumer without the consumer present, it is considered fraud.

True

False

True