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Your friend just gave you his old laptop. Whenever you turn on the laptop, though, a blank screen appears and asks you to enter an administrative password before the computer attempts to boot up. Unfortunately, your friend never gave you the password for this laptop. Which of the following actions should you take to resolve this issue and get past this password screen?
Remove the laptop's battery, wait a few minutes, reinsert the battery, and then power on the laptop
Press and hold the power button down for a few minutes, then attempt to power on the laptop
Disconnect the hard drive from the motherboard for a few minutes, reconnect it, and then power on the laptop
Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop
Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop
Dion Training uses a large laser printer to print documents in its office. The laser printer has recently begun creating printouts that contain a double image or ghost image appearance to them. Jason just printed out a test page: Which of the following components is most likely to cause a ghost image to appear on the printout such as the one above?
Toner cartridge
Fuser
Scanner assembly
Drum
Drum
Which of the following virtualization concepts refers to a VM's ability to have memory allocated for its use?
Synchronization
Virtual application streaming
Measured service
Correct answer
Resource pooling
Resource pooling
Dion Training has recently purchased a new wireless printer and has asked you to configure it in their office. You have installed the necessary printer drivers on your workstation and have plugged the printer into the power outlet. You just configured the printer to connect to the guest wireless network. Next, you try to print a test page, but nothing prints out. Which of the following is the most likely cause for the printer not printing the test page?
You didn't configure the printer to use the Internet Printing Protocol (IPP)
You didn't enable DHCP on your workstation
You forgot to configure your workstation as a print server
You connected the printer to the guest wireless network instead of the corporate wireless network
You connected the printer to the guest wireless network instead of the corporate wireless network
Which of the following synchronization methods does NOT work with Android devices?
iTunes
Flickr
Office 365
Google Workspace
iTunes
Jason’s laptop display appears to be extremely dim. He set the brightness to the highest level and attempted to adjust the control, but the image still appears extremely dim. Jason notices that if he points his smartphone’s flashlight at the screen, then he can see the image better. Which of the following components on the laptop should he replace to fix this issue?
Graphics card
LCD panel
Inverter
Digitizer
Inverter
You are building a virtualization environment to host several secured Linux distributions as VMs. The VMs need to have access to the local corporate network and communicate with the host operating system, the other VMs, and the internal network clients. Still, they should not have access to the internet. Which of the following types of network connections should you configure for each VM?
Internal
External
Private
Internal
You have been asked to fix an old computer whose CD-ROM has stopped working. The CD-ROM drive is using a 40-pin ribbon cable, and you suspect the cable is defective. Which cable should you buy to replace the cable?
SATA
eSATA
USB
IDE
IDE
Using the image of the motherboard above, which of the following correctly indicates the circled area?
USB connector
Audio connector
Fan power
Reset jumper
Reset jumper
You have been asked to set up the corporate email on several mobile devices for Dion Training's employees. The employees will use their mobile devices to check their email when out of the office, but they will also need to check their email from their desktop computers. Which of the following mail protocols should you configure to allow the employees to receive their mail and maintain the read/unread status across all of their devices?
POP3
IMAP
HTTPS
SMTP
IMAP
Which of the following locations are you likely to find the antenna wires located within a laptop or mobile device?
Connected externally via USB
Located under the keyboard
Positioned around the display panel
Laying on top of the battery
Positioned around the display panel
Using the image of the motherboard above, which of the following correctly indicates the circled area?
CPU slot
Mini PCIe
CPU power
Memory slot
CPU slot
Jason has just returned to his office after vacation and is attempting to access diontraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company's local intranet server, which he can connect to without any issues. Next, he pings the IP address for diontraining.com and gets a successful connection. Finally, he tries to ping diontraining.com by its domain name, and then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue
ipconfig /flushdns
ipconfig /renew
ipconfig /all
ipconfig /release
ipconfig /flushdns
Both Apple and Samsung have released their own version of contactless mobile payment solutions. For example, Apple Pay allows users to place their iPhone or Apple Watch within an inch of a credit card machine at a store to make a payment. Which of the following wireless technologies do these types of payment systems rely upon?
Bluetooth
Wi-Fi
NFC
Infrared
NFC
Your desktop computer is currently running out of internal storage space. You want to upgrade the workstation with more internal storage to store additional videos, photos, and backups. Which of the following is the BEST storage solution to avoid having to expand again next year while still meeting your need to store more data?
50 TB SAN
5 TB NAS
1 TB SSD
3 TB HDD
3 TB HDD
Which of the following is used to capture the logs from different devices across the network to correlate different events across multiple servers and clients?
Proxy server
DNS server
Syslog server
DHCP server
Syslog server
Which of the following ports is used by SNMP by default?
53
161
139
25
161
Which of the following requirements should you consider when selecting the type of processors, storage, and RAM to utilize in a virtualization environment?
Security requirements
Emulator requirements
Network requirements
Resource requirements
Resource requirements
During a disaster recovery, which of the following statements is true?
Both a virtual machine and a physical server has the same downtime
A virtual machine has more downtime than a physical server
A virtual machine has less downtime than a physical server
A virtual machine cannot be used for redundancy or load balancing
A virtual machine has less downtime than a physical server
What type of cloud model would allow the sharing of resources by multiple organizations to create a service that benefits all of its members?
Private Cloud
Public Cloud
Hybrid Cloud
Community Cloud
Community Cloud
Which of the following is a connection-oriented protocol that utilizes TCP?
SNMP
DHCP
TFTP
HTTPS
HTTPS
You have decided that you wanted to install a second operating system on your computer. After installing the OS and rebooting the computer, you see the "Operating System Not Found" error on your display. You verify that the boot.ini file is configured properly, but the error still appears. What is MOST likely causing this error?
An unsupported version of Linux is installed
Windows Startup services are not properly running
An incompatible partition is marked as active
The MBR bootloader was installed accidentally
An incompatible partition is marked as active
The touch screen on your Windows 10 laptop is not working properly. You have been asked to troubleshoot the laptop. What should you check FIRST?
System configuration
Device manager
Performance monitor
Digitizer settings
Digitizer settings
A client reports that their workstation is continually crashing when using certain applications on their macOS system. The system will stop working and display a spinning rainbow pinwheel on the screen. Which of the following is the most likely cause of this error?
Failure of the power supply
Failure of the graphics card
Failure of the processor
Failure or corruption of the memory
Failure or corruption of the memory
A network technician connects three temporary office trailers with a point-to-multipoint microwave radio solution in a wooded area. The microwave radios are up, and the network technician can ping network devices in all of the office trailers. However, users are complaining that they are experiencing sporadic connectivity. What is the MOST likely cause of this issue?
Split horizon
Latency
Throttling
Interference
Interference
What describes an IPv6 address of ::1?
Public
Broadcast
Loopback
Multicast
Loopback
Which of the following ports is used by LDAP by default?
389
3389
53
427
389
A computer technician is building a server that will run multiple virtual machines simultaneously. Which CPU technology should be selected so that the processor can utilize two logical cores?
Dedicated GPU
Multi-core processor
32-bit CPU
Hyperthreading
Hyperthreading
Which of the following Wi-Fi channels in the 2.4 GHz frequency band are only supported in Europe and Japan due to government regulations?
11
13
6
1
13