Comptia A+

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Your friend just gave you his old laptop. Whenever you turn on the laptop, though, a blank screen appears and asks you to enter an administrative password before the computer attempts to boot up. Unfortunately, your friend never gave you the password for this laptop. Which of the following actions should you take to resolve this issue and get past this password screen?

Remove the laptop's battery, wait a few minutes, reinsert the battery, and then power on the laptop

Press and hold the power button down for a few minutes, then attempt to power on the laptop

Disconnect the hard drive from the motherboard for a few minutes, reconnect it, and then power on the laptop

Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop

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1

Your friend just gave you his old laptop. Whenever you turn on the laptop, though, a blank screen appears and asks you to enter an administrative password before the computer attempts to boot up. Unfortunately, your friend never gave you the password for this laptop. Which of the following actions should you take to resolve this issue and get past this password screen?

Remove the laptop's battery, wait a few minutes, reinsert the battery, and then power on the laptop

Press and hold the power button down for a few minutes, then attempt to power on the laptop

Disconnect the hard drive from the motherboard for a few minutes, reconnect it, and then power on the laptop

Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop

Remove the CMOS battery, wait a few minutes, reinsert the battery, then power on the laptop

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2
<p>Dion Training uses a large laser printer to print documents in its office. The laser printer has recently begun creating printouts that contain a double image or ghost image appearance to them. Jason just printed out a test page:&nbsp;Which of the following components is most likely to cause a ghost image to appear on the printout such as the one above?</p><p><strong>Toner cartridge</strong></p><p><strong>Fuser</strong></p><p><strong>Scanner assembly</strong></p><p><strong>Drum</strong></p>

Dion Training uses a large laser printer to print documents in its office. The laser printer has recently begun creating printouts that contain a double image or ghost image appearance to them. Jason just printed out a test page: Which of the following components is most likely to cause a ghost image to appear on the printout such as the one above?

Toner cartridge

Fuser

Scanner assembly

Drum

Drum

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3

Which of the following virtualization concepts refers to a VM's ability to have memory allocated for its use?

Synchronization

Virtual application streaming

Measured service

Correct answer

Resource pooling

Resource pooling

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4

Dion Training has recently purchased a new wireless printer and has asked you to configure it in their office. You have installed the necessary printer drivers on your workstation and have plugged the printer into the power outlet. You just configured the printer to connect to the guest wireless network. Next, you try to print a test page, but nothing prints out. Which of the following is the most likely cause for the printer not printing the test page?

You didn't configure the printer to use the Internet Printing Protocol (IPP)

You didn't enable DHCP on your workstation

You forgot to configure your workstation as a print server

You connected the printer to the guest wireless network instead of the corporate wireless network

You connected the printer to the guest wireless network instead of the corporate wireless network

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5

Which of the following synchronization methods does NOT work with Android devices?

iTunes

Flickr

Office 365

Google Workspace

iTunes

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6

Jason’s laptop display appears to be extremely dim. He set the brightness to the highest level and attempted to adjust the control, but the image still appears extremely dim. Jason notices that if he points his smartphone’s flashlight at the screen, then he can see the image better. Which of the following components on the laptop should he replace to fix this issue?

Graphics card

LCD panel

Inverter

Digitizer

Inverter

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7

You are building a virtualization environment to host several secured Linux distributions as VMs. The VMs need to have access to the local corporate network and communicate with the host operating system, the other VMs, and the internal network clients. Still, they should not have access to the internet. Which of the following types of network connections should you configure for each VM?

Internal

External

Localhost

Private

Internal

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8

You have been asked to fix an old computer whose CD-ROM has stopped working. The CD-ROM drive is using a 40-pin ribbon cable, and you suspect the cable is defective. Which cable should you buy to replace the cable?

SATA

eSATA

USB

IDE

IDE

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9
<p>Using the image of the motherboard above, which of the following correctly indicates the circled area?</p><p><strong>USB connector</strong></p><p><strong>Audio connector</strong></p><p><strong>Fan power</strong></p><p><strong>Reset jumper</strong></p>

Using the image of the motherboard above, which of the following correctly indicates the circled area?

USB connector

Audio connector

Fan power

Reset jumper

Reset jumper

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10

You have been asked to set up the corporate email on several mobile devices for Dion Training's employees. The employees will use their mobile devices to check their email when out of the office, but they will also need to check their email from their desktop computers. Which of the following mail protocols should you configure to allow the employees to receive their mail and maintain the read/unread status across all of their devices?

POP3

IMAP

HTTPS

SMTP

IMAP

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11

Which of the following locations are you likely to find the antenna wires located within a laptop or mobile device?

Connected externally via USB

Located under the keyboard

Positioned around the display panel

Laying on top of the battery

Positioned around the display panel

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12
<p>Using the image of the motherboard above, which of the following correctly indicates the circled area?</p><p><strong>CPU slot</strong></p><p><strong>Mini PCIe</strong></p><p><strong>CPU power</strong></p><p><strong>Memory slot</strong></p>

Using the image of the motherboard above, which of the following correctly indicates the circled area?

CPU slot

Mini PCIe

CPU power

Memory slot

CPU slot

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13

Jason has just returned to his office after vacation and is attempting to access diontraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company's local intranet server, which he can connect to without any issues. Next, he pings the IP address for diontraining.com and gets a successful connection. Finally, he tries to ping diontraining.com by its domain name, and then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue

ipconfig /flushdns

ipconfig /renew

ipconfig /all

ipconfig /release

ipconfig /flushdns

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14

Both Apple and Samsung have released their own version of contactless mobile payment solutions. For example, Apple Pay allows users to place their iPhone or Apple Watch within an inch of a credit card machine at a store to make a payment. Which of the following wireless technologies do these types of payment systems rely upon?

Bluetooth

Wi-Fi

NFC

Infrared

NFC

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15

Your desktop computer is currently running out of internal storage space. You want to upgrade the workstation with more internal storage to store additional videos, photos, and backups. Which of the following is the BEST storage solution to avoid having to expand again next year while still meeting your need to store more data?

50 TB SAN

5 TB NAS

1 TB SSD

3 TB HDD

3 TB HDD

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16

Which of the following is used to capture the logs from different devices across the network to correlate different events across multiple servers and clients?

Proxy server

DNS server

Syslog server

DHCP server

Syslog server

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17

Which of the following ports is used by SNMP by default?

53

161

139

25

161

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18

Which of the following requirements should you consider when selecting the type of processors, storage, and RAM to utilize in a virtualization environment?

Security requirements

Emulator requirements

Network requirements

Resource requirements

Resource requirements

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19

During a disaster recovery, which of the following statements is true?

Both a virtual machine and a physical server has the same downtime

A virtual machine has more downtime than a physical server

A virtual machine has less downtime than a physical server

A virtual machine cannot be used for redundancy or load balancing

A virtual machine has less downtime than a physical server

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20

What type of cloud model would allow the sharing of resources by multiple organizations to create a service that benefits all of its members?

Private Cloud

Public Cloud

Hybrid Cloud

Community Cloud

Community Cloud

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21

Which of the following is a connection-oriented protocol that utilizes TCP?

SNMP

DHCP

TFTP

HTTPS

HTTPS

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22

You have decided that you wanted to install a second operating system on your computer. After installing the OS and rebooting the computer, you see the "Operating System Not Found" error on your display. You verify that the boot.ini file is configured properly, but the error still appears. What is MOST likely causing this error?

An unsupported version of Linux is installed

Windows Startup services are not properly running

An incompatible partition is marked as active

The MBR bootloader was installed accidentally

An incompatible partition is marked as active

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23

The touch screen on your Windows 10 laptop is not working properly. You have been asked to troubleshoot the laptop. What should you check FIRST?

System configuration

Device manager

Performance monitor

Digitizer settings

Digitizer settings

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24

A client reports that their workstation is continually crashing when using certain applications on their macOS system. The system will stop working and display a spinning rainbow pinwheel on the screen. Which of the following is the most likely cause of this error?

Failure of the power supply

Failure of the graphics card

Failure of the processor

Failure or corruption of the memory

Failure or corruption of the memory

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25

A network technician connects three temporary office trailers with a point-to-multipoint microwave radio solution in a wooded area. The microwave radios are up, and the network technician can ping network devices in all of the office trailers. However, users are complaining that they are experiencing sporadic connectivity. What is the MOST likely cause of this issue?

Split horizon

Latency

Throttling

Interference

Interference

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26

What describes an IPv6 address of ::1?

Public

Broadcast

Loopback

Multicast

Loopback

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27

Which of the following ports is used by LDAP by default?

389

3389

53

427

389

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28

A computer technician is building a server that will run multiple virtual machines simultaneously. Which CPU technology should be selected so that the processor can utilize two logical cores?

Dedicated GPU

Multi-core processor

32-bit CPU

Hyperthreading

Hyperthreading

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29

Which of the following Wi-Fi channels in the 2.4 GHz frequency band are only supported in Europe and Japan due to government regulations?

11

13

6

1

13

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