hospital facility, management, tools, and techniques and trends chapter 2 Hospital facility, management, tools, and techniques and trends chapter 2

Asset management

An official of the property who serves as a combination of owner representative,investment manager, financial, marketing consultant, and project engineer.

CapEx

An abbreviation for “ capital expenditure”; capital expenditure are expenditures for items, such as FF&E and building systems.

Computerized maintenance management system (CMMS)

A computerized maintenance scheduling, record keeping, and archiving system that steam lines the “ paperwork, and dispatch” of maintenance and repair.

Contract maintenance

Maintenance performed by contract service companies.

Control schematics

A document showing the relays, timers, fuses, switches, and basic wiring of controls within equipment.

Emergency/breakdown maintenance

Maintenance required for problems that either create an immediate negative revenue effect or are likely to create a negative revenue effect if allowed to continue. Also called reactive maintenance.

Equipment, data card

A card use for each major piece of equipment to require facts and information of importance for maintenance purposes.

Facilities, benchmarking

A continuous-improvement initiative of developing numerical and other standards to allow comparison of a given facility to itself and to other properties or facilities.

Guest room, maintenance

A form of preventative maintenance involving the inspection of a number of items in the guest room, minor lubrications of doors and other equipment, repair of obvious small problems, and when needed, the initiation of work ordered for more substantial problems, or needs.

Inventory record

A recordkeeping system that keeps track of equipment and other items in physical inventory.

Material safety data sheet (MSDSs)

OSHA- mandated forms that inform employees about potential hazardous material used in the workplace, how to work safely with these materials, and what to do in case of an accident. Vendors and suppliers of hazardous material must provide an MSDS for each product. These forms must be available to employees.

Outsourcing

A practice in which facilities services are provided by contracts services firms rather than by in-house staff.

POS

in abbreviation for “ property operation and maintenance” . One of two principal cars entities (the other being utilities) in the hospitality industry detailing ongoing cost of operation following construction of the facility.

Predictive maintenance

maintenance that uses sophisticated technology methods to increase the operational life of equipment and system, and target pre-emptive corrective actions by using diagnostic based maintenance planning.

Preventive maintenance

Maintenance dressing inspection, lubrication, minor repairs, or adjustments, and working order initiation, generally performed using manufacturers information as a guideline.

Preventive maintenance instructions

Maintenance instructions derived from experiences, inputs from vendors and suppliers, and information from various professional and technical organizations. May contain a listing of parts or equipment require required to perform each task.

Preventive maintenance schedule

A schedule for maintaining elements of the building that are crucial to guest satisfaction, overall property image and marketing, safety and security, and the performance of other department duties.

Reactive maintenance

See emergency/breakdown maintenance

Repair order

A document used to initiate request for maintenance services. Also call a work order.

room data card

A card used to record information concerning the basic characteristics and major elements of an individual guest room

Room checklist

A checklist used for guest rooms (preventive) maintenance, usually listing all of the items in the guest room and providing a brief indication of the type of inspection, lubrication, or cleaning activities to be performed.

Routine maintenance

Maintenance that pertain to the general upkeep of the properties, recurs on a regular basis, and requires relatively minimal skill or training to perform (for example, grass mowing, leaf raking, snow shoveling, carpet, and floor cleaning, etc.).

Scheduled maintenance

Significant maintenance requiring advanced, a significant amount of time to perform, specialized tools, and equipment, and high levels of coordination among departments.

Work order

See repair orders