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What is leadership? Define.
The leader is the vital link between the group and the goal.
Leadership can be viewed as having a positive influence on the lives and behaviours of others.
A leader is not someone who does great things, but rather someone who inspires others to do great things.
Name three people who demonstrate leadership skills? What makes these people leaders?
Andre DeGrasse
Cassie Campbell
Wayne Gretzky
Describe different words from the pyramid of success? Why are these words important?
Industries (Hard Work)
Enthusiasm (Love and passion for what you do)
Cooperation (Working well with others)
Self-Control (Discipline and emotional stability)
Intentness (Perseverance and determination)
Skill (Mastery of your craft)
Poise (Confidence and composure)
Confidence (Belief in yourself)
Trait Theory
Origin known as ‘great man theory’.
The concept that great leaders have personality traits that make them perfect candidates for the leadership role
Great leaders are born, not made.
Personality Theory
Becoming more aware of your own strengths and preferred behaviours in group situations will help you understand when and how you will step up to the front and lead
Completing a personality such as Myers-Briggs, True Colours or a Personality Dimensions test will give you insight into your own behaviour.
Behaviour Theory
Personality theory bridges the gap from trait theory to behaviour theory
The theory of planned behaviours and has been broken down into 2 distinct leadership dimensions (Task Orientation and Relationship Orientation)
Task Oriented Leaders
Task is structured
Degree of stress is high
Roles are clearly defined
Group is large
Deadlines must be met
Relationship Oriented Leaders
Task is unstructured
Degree of stress is low
Roles are unclear and flexible
Group is small
Time constraints are loose
Comprehensive Theory
This approach states that leadership success is a function of the leader’s behaviour, the group members’ characteristics, and situational factors.
Task Oriented Leaders Have:
Low affiliation needs
High achievement needs
High acceptance for authority
Low need for independence
Lower tolerance for ambiguity
Material rewards
Relationship Oriented Leaders Have:
High affiliation needs
Low achievement needs
Low acceptance for authority
High need for independence
High tolerance for ambiguity
Intrinsic rewards
Situational Theory
Leadership styles range from highly autocratic through democratic (participative) to highly laissez-faire
This suggests that most effective leadership behaviour depends on the followers’ ability and motivation.
Autocratic: Leaders make decisions and announce it, make decisions and “sells” it, leaders present decisions and invite feedback.
Democratic: Leader makes tentative decisions subject to change, leader presents problems, welcomes suggestions, makes decisions. Leader defines limits and asks the group to make decisions.
Laissez-Faire: Leader permits groups to function independently within set limits.
What is your true colour? What type of leadership theory is this?
My true colour is orange. I am Witty, Charming, Spontaneous, Impulsive, Generous, Impactful, Optimistic, Eager, Bold. The type of leadership theory is transformational leadership.
main characteristics of gold personality
Be prepared!
Loves to plan
Detail oriented
Service oriented
Values family traditions
Helpful and trustworthy
Conservative and stable
Strive for security
“Should” “Should not”
Belief in policies, procedures, rules
Value order and status quo
Duty, loyalty
A right way
Punctual, precise
main characteristics of blue personality
Mediators
Optimistic
Caretakers
Passionate
True romantic
Cause oriented
Need to feel “special”
Has a kind word
Peace, harmony
Enjoy the symbols of romance
Strong sense of spirituality
Sensitive to the needs of others
Motivate and encourage others
Cooperative rather than competitive
main characteristics of green personality
“Should be able to”
“Why”
Intellectual and theoretical
Idea people and independent
Philosophical and complex
Perfectionists
Standard setter
Visionary / futurist
Can never know enough
Cool, calm and collected
Work is play - play is work
Often not in the mainstream
main characteristics of orange personality
Playful and spontaneous
Energetic and competitive
Charming and a risk taker
“Just do it!”
Test limits
Quick witted and impulsive
Master negotiator
Creative / inventive
Natural entertainer
High need for mobility
Natural non-conformist
Stimulates the economy
Wants immediate feedback
What is the difference between task oriented and relationship oriented?
Task-oriented leaders focus on achieving goals, assigning responsibilities, overcoming barriers, and using structure, rules, and rewards/punishments to ensure tasks are completed efficiently. Relationship-oriented leaders prioritize interpersonal connections, the well-being of team members, and a friendly, supportive environment over strict task completion.
Task Oriented disadvantages
Can neglect team members' emotional needs and well-being.
May result in a rigid or authoritarian environment with limited flexibility or creativity.
Task Oriented advantages
Clear roles and structure help increase efficiency, especially in large groups or under pressure.
Effective in high-stress situations where deadlines must be met and expectations are defined.
Relationship Orientated disadvantages
May sacrifice task efficiency or deadlines to maintain harmony.
Can struggle in high-pressure or structured environments where clear direction is needed.
Relationship Orientated advantages
Builds trust, motivation, and loyalty among team members through personal support and encouragement.
Promotes a positive team atmosphere, especially beneficial in smaller, more flexible groups.
Autocratic or Authoritarian Leader Definition
Given the power to make decisions alone, having total authority.
Closely supervises and controls people when they perform certain tasks.
Make all decisions, no need to justify groups.
Directs by command
Good to have this style when the group needs complete direction.
Effective in times of crisis.
Military style
Autocratic or Authoritarian Leader Example
A military officer giving strict orders.
Democratic or Participative Leadership
Includes one or more people in the decision-making process of determining what to do and how to do it.
Maintains the final decision-making authority.
Team management and working towards achieving group consensus
Leader empowers the group by sharing information and power
Genuine sharing of team’s success
Delegation of control over their own performance outcomes
Open to negotiate problems or differences of opinion
Democratic or Participative Leadership Example
A teacher letting students vote on a project topic but still giving the final grade.
Laissez Faire or Delegative Leader Definition
Allows people to make their own decisions.
Leader is still responsible for the decisions that are made.
This style allows greater freedom and responsibility for people.
However, you need competent people around you or nothing will get done.
Kept informed but steps back from decision-making
Prefers to act as a resource, providing support
Effective when group is competent
Fosters most leadership development (Opposite of autocratic)
Not threatened by emerging leadership
Laissez Faire or Delegative Leader Example
A boss who lets their team run the project while staying in the background.
The Charismatic Leader Definition
Leads by creating energy and eagerness in people.
Leader is well liked and inspires people.
Appeals to people’s emotional side.
The Charismatic Leader Example
A speaker who gets people hyped with passion and energy.
The Servant Leader Definition
The highest priority of this leader is to encourage, support and enable people to fulfill their full potential and abilities.
Helps people achieve their goals.
Works for the people, for others.
The Servant Leader Example
A coach who helps players grow, even off the court.
when will autocratic be most effective
Most effective in a crisis or emergency where fast, clear decisions are needed and useful when the group needs complete direction and cannot waste time discussing
Ex: During a medical emergency in a hospital, the leader must give direct orders without hesitation to save a life
when will democratic be most effective
Most effective when collaboration, creativity, or team input is important Great for long-term projects or planning where everyone’s ideas matter
Ex: Planning a hospital charity event, where input from nurses, doctors, and admin helps create a successful outcome
when will laissez faire be most effective
Most effective when working with a highly skilled and independent group. Works well when the team is competent and motivated, and doesn’t need supervision
Ex: A team of experienced surgeons working on research, they’re trusted to manage their tasks with minimal oversight
when will charismatic leader be most effective
Most effective when the group needs motivation, inspiration, or emotional connection. Great during times of low morale or when launching a new vision or goal
Ex: Introducing a new hospital program and needing the staff to feel excited, energized, and united around the change
when is servant leader most effective
Most effective in situations that require support, empathy, and personal development. Works best when the goal is to build people up and help them grow
Ex: Mentoring new medical interns, helping them feel confident, supported, and capable in a stressful environment
What percentage of our daily lives are spent communicating?
70% of our daily activities require communication, therefore it can be one of the most serious flaws of any potential leader.
List the barriers to effective communication.
Filtering, Selective attention, Defensiveness, Information overload, Differing gender styles, Poor listening skills, Physical or emotional barriers, Body language
What is the difference in communication between males and females?
Each gender uses oral communication for different reasons
Men talk to emphasize information, whereas women talk in an attempt to make a connection.
Downward direction of communication
Leaders communicating to their followers or coaches instructing their athletes
Used to assign goals, provide job or skill instruction, provide performance feedback, and point out problems that are in need of attention
Upward direction of communication
Flows from a lower to a higher level in the organization
Helps the leader stay informed about his team members’ goals, performance efforts, feelings, morale, and organizational concerns in general
Provides the leader with suggestions that have the potential to improve the group’s overall effectiveness
Lateral direction of communication
Among members at the same organizational level
To save time and facilitate coordination
If the group decides in advance about a chosen approach to a problem, this can then be communicated to the leader with a feeling and showing of solidarity
Lateral communication can also serve a role in team member bonding
list the 6 types of conflict
Depersonalized
Personalized
Intrapersonal
Interpersonal
Intragroup
Intergroup
Depersonalized
When a conflict stems from a difficult situation or problem A rational resolution process without emotion is possible. Often can become personalized as individuals become invested in a particular point of view
Ex: Two students working on a science fair project can’t decide which experiment would be more effective. They look at research and time limits, and choose the one that fits their deadline better, without taking it personally.
Personalized
When people are in opposition to one another
Emotional reactions and feelings often arise, and having to work with this person may be annoying, confrontational, or offensive to the people involved, Most importantly, it may cause an unproductive work environment
Ex: Emily feels that her coworker, Josh, is always trying to take credit for their shared work. She gets frustrated and starts ignoring him during meetings, which makes things uncomfortable for the whole team.
Intrapersonal
Internal conflict, or having to make a tough decision all on your own
A person who has developed a clear set of personal values and a strategy for making decisions faces less stress than these dilemmas often present for others less prepared
Ex: A teenager is deciding whether to study abroad for a year or stay home to be with their friends and family. She keeps going back and forth because both choices have major pros and cons.
Interpersonal
Conflict between two or more individuals, where each holds an opposing view
Ex: Two roommates argue because one of them wants to have friends over every weekend, while the other prefers a quiet space to study. Their different lifestyles start to clash.
Intragroup
When a group is split on an issue
The decisions that are most strongly supported afterwards are those where the group reaches a consensus. Ex: by the time the vote is taken, the decision is unanimous
Ex: A student council can’t agree on what the theme for prom should be. Some want a formal black-tie event, while others want a more relaxed, fun vibe. It takes several meetings and votes to reach a decision.
Intergroup
When entire groups are in conflict with each other
Ex: The boys' soccer team and the girls' soccer team argue over who should get the new practice field time slots. Both sides feel like they’re being treated unfairly, and it starts creating division between the teams.
List the common causes of conflict.
Differing Goals, Needs and/or Values, Rivalries and Ambitions, Avoidance of Responsibility, Carelessness, Job Responsibilities, Stress, Prejudice, Miscommunication
Why is stress such an important factor to consider when working in a group?
Stress is a key factor to keep in mind when working in a group because it can affect how members communicate, make decisions, and perform tasks. High stress levels may cause individuals to become less focused, more tense, and less willing to collaborate, which can create tension and slow down progress.
Explain three techniques that can be used when dealing with conflict.
active listening
win-win
using “I” Messages and Being Assertive
active listening
Involves asking appropriate questions to better understand how someone else is feeling and why
This allows the other person to tell you more
More than just listen or hear, it requires trying to understand person’s needs
win-win
In a compromise situation, one party will give up some of what he really wants and take less to allow the other party to get some of what she wants
In a win-win situation, you must “think about side the box” and explore how to meet the needs of both parties at the same time
Using “I” Messages and Being Assertive
A person effectively uses an “I” message when they communicate their emotions, identifies the situation that is causing these feelings, and proposes a solution
Without blaming anyone directly and not at the expense of compromising anyone else’s needs
Best Technique: Win-Win
It avoids both sides feeling like they’ve "lost" something
Encourages creative problem-solving by “thinking outside the box”
Focuses on meeting the needs of both parties at the same time
Builds stronger relationships because no one is left feeling unheard or shortchanged
More sustainable — people are more likely to stick to solutions they helped create
What is an “Imessage''?
A person effectively uses an “I” message when they communicate their emotions, identifies the situation that is causing these feelings, and proposes a solution. Without blaming anyone directly and not at the expense of compromising anyone else’s needs
Define time management.
Time management is a person’s ability to effectively allocate their time and resources in order to achieve personal objectives.
What strategies can be used to improve time management?
Plan and Prioritize
Prepare to do lists
Draw up a schedule
Follow the “80/20” rule
Plan some “downtime”
Identify your optimal working time
Minimize distractions
Delegate responsibilities to others
Don’t procrastinate
Work Group
Interacts to share information
Decisions help each member perform within own area
Does not engage in collective work that requires everyone’s participation
Performance is the sum of each member’s contribution
Work Team
Individuals with complementary skills working towards a common result
Positive synergy: group’s performance > sum of individual inputs
Leader = project manager
Takes full advantage of each member’s strengths
five stage model of group development
forming
storming
norming
performing
adjourning
Forming
Group members have just been introduced
Familiarizing themselves
“Testing the waters”
Stroming
Acceptance of the existence of the group but resistance of the constraints
Conflict over who will lead
Completion: hierarchy of team leadership
Some groups never completely emerge
Norming
Development of close relationships, cohesiveness, and cooperation
Increased organization
Development of norms: acceptable standards of behaviour, goals, or values
Completion: solid group structure
Performing
Significant task progress being accomplished
Coming together well to perform individual functions
Team structure completely functional and acceptable
Adjourning
Assigned task completed
Wrapping up activities replace task performance
Members: happy the job has been completed
What does adjourning mean? Provide an example.
Definition: Assigned task completed, Wrapping up activities replace task performance, Members: happy the job has been completed
Ex: A school group project ends, and students celebrate finishing their presentation together.
How does group size affect decision making?
Effect of size varies on the purpose and goals.m
Smaller Groups: Make decisions quickly, less discussion
Larger Groups: Bring forth more opinions, take longer to arrive at a decision.
What is a heterogeneous group? What are the advantages toward this type of group?
Heterogenous Group: Composed of dissimilar individuals
Advantages
Promotes group conflict
More likely to have diverse information and abilities
Improved decision making and task completion
Developing organization trust is a key component to success. Explain how this can be done? What factors must be considered.
Organization trust: means group members trust each other it is fragile takes time to build, easy to destroy, hard to regain.
Factors: Integrity, competence, consistency, loyalty, openness.
integrity
refers to the quality of being honest, having strong moral principles, and being consistent in actions, values and behaviours
What is groupthink? How can this lead to problems?
Groupthink: Desire for consensus overrides the best possible viewpoint for solving the problem
How it leads to problems: Leads to poor decision making (pressuring of hesitant members, those who question the group’s opinion remains silent and the silence is interpreted as a yes)