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attribution
evaluation made about the causes of behaviour and the process of making this evaluation
process of attribution
Observation, Acknowledgement, Attribute
person perception
the different mental processes used to understand and form impressions of other people
internal attribution
when we judge behaviour as being caused by personal factors within an individual
external attribution
when we judge behaviour as being caused by situational factors occurring outside the individual
Fundamental attribution error
the tendency to explain other people's behaviours as internal factors, ignoring possible external factors
attitudes
evaluation of something
tri-component model of attitudes (ABC)
Affective - emotions, Behavioural - actions, Cognitive - thoughts
stereotypes
a widely held belief and generalisation about groups
cognitive dissonance
the psychological tension that occurs when our thoughts, feelings and behaviours don't align with one another
cognitive bias
unconscious systematic tendencies to interpret information in a way that is neither rational nor based on objective reality
5 cognitive biases
confirmation, halo effect, actor-observer, false consensus, self-serving
halo effect
the tendency for the impression we form about one quality of a person to influence our overall beliefs about the person in other respects
false-consensus bias
the tendency to overestimate the degree to which other people share the same ideas and attitudes as we do
self-serving bias
the tendency to attribute positive success to our internal character and actions and attribute our failures to external factors or situational causes
actor-observer bias
the tendency to attribute our own actions to external factors and situational causes while attributing other people’s actions to internal factors
confirmation bias
the tendency to search for and accept information that supports our prior beliefs or behaviours and ignore contradictory information
heuristics
'mental shortcuts' that enable individual to form judgements, make decisions and solve problems quicker and effectively
positives of heuristics
saves time, accurate decision making, can protect individuals from dangerous situations
negatives of heuristics
decisions made quickly therefore prone to error, base rate fallacy (cognitive bias)
4 types of heuristics
anchoring, availability, affect, representative
anchoring heuristic
information processing strategy that forms judgements based on FIRST INFORMATION received about an idea or concept. The initial information we receive about an idea acts as a 'mental anchor' and future judgements relating to the idea or concept are influenced by this anchor
availability heuristic
information processing strategy that enables individuals to form a judgement, make decisions or solve a problem based on information that is EASILY ACCESSIBLE
representative heuristic
information processing strategy that involves making a CATEGORICAL JUDGEMENT about something based on their similarity to other items in that category
affect heuristic
information processing strategy that involves using EMOTIONS to make a judgement
prejudice
an often negative preconception held against people with a certain group of social category
discrimination
the unjust treatment of people due to their membership within a certain social category
2 types of discrimination and meanings
direct - when someone is treated unfairly because of their association with a particular group
indirect - when a rule applies to all people and unfairly disadvantages a group
stigma
the feeling of shame or disgrace experienced by an individual for a characteristic that differentiates them from others
influence of prejudice, discrimination and stigma on personal wellbeing
can make individuals feel alienated and excluded from society. These effects can accumulate and lead to poor mental wellbeing
4 ways of reducing prejudice, discrimination and stigma
education, inter-group contact, social media, laws
social group
2 or more people who interact and influence each other and share a common objective
in group vs out group
in group = where individual identifies
out group = where individual doesn't identify
social identity theory
the tendency for people to favour their in-group over an out-group in order to enhance their sense of self esteem
social loafing
an individual's reduction in effort when work is performed in a group compared to individually, due to the belief that others will put in the effort
obedience
complying with commands which are often given by a source of authority
3 factors of obedience
status of authority figure, proximity, group pressure
status of authority figure obedience factor
tendency to obey increases when there is a greater status of power of authority
proximity obedience factor
tendency to obey increases when there is greater physical proximity or greater relationship proximity
group pressure obedience factor
tendency to obey increases as the number of 'others' who also obey increases
conformity
adjusting one's thoughts, feelings or behaviours to match others in a social group
4 conformity factors
social norms, group think, group shift, deindividuation
social norms
society's unofficial rules and expectations regarding how individuals should act
groupthink
a psychological phenomenon in which assumed group unanimity overrules individuals' realistic appraisals of consequences
groupshift
a condition in which the influence of the group causes an individual to adopt a more extreme position
deindividuation
the tendency for individuals to lose their sense of identity and individuality within a group