-in each of the mental, physical, social, and spiritual environments, actions are called for which potentiate beauty, comfort, dignity and peace
-internal environments: mental and spiritual well-being of the patient (values, attitudes, beliefs about way of life)
-external environments: physical and social surroundings of patient
-in tending to the physical environment, the nurse provides a sacred place that soothes and heals the body, mind, and spirit
-"nurse created a supportive, protective and corrective environment through the mind-body connection"