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Classical Management
-focuses on organizing work with the goal of increasing worker productivity
-also called the classical perspective of management and the classical approach to management
-branches are scientific, administrative, and bureaucratic management
Scientific Management
-a classical management that studies worker productivity and workflow.
-Frederick Winslow Taylor, Henry Gantt, and Frank and Lillian Gilbreth contributed
Fredric Taylor
-American mechanical engineer
-used a scientific approach to analyze work tasks and workflow to reveal a single “best way” to accomplish the work
-established Four Principles of Scientific Management, also called Taylorism
Henry Gantt
-an American mechanical engineer and management consultant,
-created a graph that visually represented each task and how to schedule it for maximum efficiency (Gantt Charts)
Frank and Lillian Gilbreth
-American engineers and consultants.
-built on the principles of scientific management by conducting time and motion studies.
Administrative Management
-focuses on the organization as a whole and identifies effective ways to organize and manage a business.
-Henri Fayol
Henri Fayol
-a French mining engineer
-believed that analyzing the management of a business was the best way to identify issues and increase efficiency.
-identified the 5 functions of management
-developed 14 general principles of management,
Bureaucratic Management
-theory that is an approach based on precisely defined procedures and a clearly defined order of command.
-Max Wbber
Max Webber
believed in higerarchy
Behavioral Management
-focuses on improving the organization through understanding employee motivation and behavior.
-Theory X, Y, Z
-Douglas McGregor (developed X and Y) and William Ouchi (Z)
-human relations management
theory x
believe that employees dislike work and need close supervision in order to finish their tasks
theory y
believe that employees like to work and do not need close supervision to accomplish their tasks
Theory z
middle ground approach
Adam Smith
-Scottish economist and philosopher
-Smith was a proponent of the division of labor concept.
Quantitative management
management theory that uses measurable techniques to improve decision-making in an organization.
Dr. W. Edwards Deming
-TQM
-American engineer and inventor.
-Japanese Union of Scientists and Engineers hired Deming to train their engineers in quality control
systems theory
-looks at an organization as a system that is open or closed
-An open system interacts with the environment around it, closed does not
-A system is a set of interrelated parts that function as a whole unit to accomplish a common goal
contingency approach
theory that suggests the appropriate style of management depends on the situation.