Communication, Power, and Organizational Structure

These flashcards cover key concepts related to communication, power dynamics, and organizational structure as outlined in the lecture notes.

Communication

The process of exchanging information, ideas, thoughts, and feelings between individuals or groups.

Synchronous Communication

Communication that occurs in real-time, allowing for immediate feedback and interaction.

Asynchronous Communication

Communication that is not immediate; responses occur after a delay.

Active Listening

Fully concentrating, understanding, responding, and remembering what is being said.

Power in organizations

The capacity to influence the behavior of others and to resist unwanted influence.

Crisis Communication

A set of strategies that organizations implement during a critical event to manage the situation and protect their reputation.

Formal Power

Power derived from a person's position within an organization, which includes coercive, reward, and legitimate power.

Informal Power

Power that arises from personal influence and relationships rather than formal authority.

Organizational Culture

The shared values, beliefs, and norms that shape the behavior and practices of an organization's members.

Defensive Behaviors

Actions taken by employees to avoid negative outcomes or accountability in a political organizational environment.

Lewin's Change Model

A model that describes the process of organizational change in three stages: Unfreezing, Movement, and Refreezing.

Span of Control

The number of employees that a manager can effectively supervise.

Boundary Spanning

Interactions that occur across different departments or areas within an organization.

Team-Based Organizational Structure

A structure where small groups of employees work collaboratively with significant autonomy.

Effort Reward Imbalance Model

A concept that addresses the psychological impact of a disparity between the effort put in by employees and the rewards they receive.

Resource Investment

The allocation of time, effort, and money to acquire or maintain valuable resources to reduce stress.

Assessment Centers in HR

A structured evaluation process used to assess candidates' skills and competencies through simulations and exercises.