Communication in Business

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20 Terms

1
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Why is effective communication key to success in business?

It is essential for planning, hiring, training, motivating, coordinating, persuading customers, and managing transactions.

2
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What can happen if entrepreneurs lack basic communication skills?

They may become estranged from teams, turn off partners, and lose deals.

3
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What is the difference between business communication and organizational communication?

Business communication refers to how people communicate, while organizational communication deals with whom to communicate.

4
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What are the main components necessary for success in business communication as per Custodio et. al.?

Understanding requirements of good communication, developing skills, and understanding channels.

5
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What is the nature of communication in business?

It is a two-way process of sending and receiving messages.

6
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What mediums are commonly used in business communication?

Paper, pen, typewriter, or a computer.

7
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What defines an organization according to Rosales et. al.?

A group of people committed to a common goal, ready to share information and resources.

8
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What are the basic functions of organizational writing?

To inform, to promote goodwill, or to persuade.

9
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What are the two basic channels of communication in an organization?

Formal and informal channels.

10
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How does the formal communication channel function?

It follows a structured pattern as represented in an organizational chart.

11
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What characterizes the informal communication channel?

It is unstructured and often referred to as the grapevine, conveying more information like rumors.

12
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How does communication contribute to business transactions?

It gives life and clarity to transactions.

13
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What issues arise from ineffective communication skills in organizations?

Problems can become perpetuated through the organization.

14
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What is the communication process in business?

A process that involves sending and receiving messages.

15
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Why is knowledge of effective communication essential for entrepreneurs?

It helps in preventing estrangement from teams and loss of deals.

16
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What role does communication play in coordinating manufacturing and delivery?

It ensures that all functions are connected and organized.

17
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What can be a consequence of relying on informal communication within an organization?

It can lead to misinformation and the spread of rumors.

18
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Why is understanding channels of communication important for career success?

It facilitates effective interaction and information flow within the organization.

19
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What key skills do entrepreneurs need regarding communication?

Basic communication skills to effectively lead and manage teams.

20
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In what ways can communication be made tangible to the receiver?

By using written mediums like paper, electronic documents, or presentations.