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lean production
the process of streamlining operations and processes in order to reduce all forms opf waste and maximize efficiency. MINIMIZE WASTE, MAXIMIZE EFFICIENCY. should lead to reduced costs and improved quality. ways to reduce waste: materials and resources, time, energy, human effort and reworking of tasks
lean production components
waste min- what doesnt add value to product? efficient use of resources.
right the first time- aim for zero defects by identifying and resolving problems at the source
flexibility- capital and human resources should adapt to change
continuous improvement
supply chain management: develop and maintain good relationships w suppliers
continuous imprvement/Kaizen and Just-in-Time
Total Quality Management
how are we embedding quality into our entire business? PHILOSOPHY in organizations that embed quality in every business operation and process. quality is core focus. quality from perspective of consumer, not producer. EVERY EMPLOYEE IS RESPONSIBLE FOR QUALITY ASSURANCE. empowers every employee to take corrective measures if quality is substandard. requires the dedication of everyone in the organization.
aim: achieve zero defects, increased customer satisfaction
TQM advatnegs and disadvantages