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sender
the person that initiates the communication process
message
the information or content that is being communicated from the sender to the receiver
encoding
the process of converting a message into symbols or language for transmission
channel
the medium used to convey the message, such as verbal, nonverbal, or social networking
decoding
the process by which the receiver interprets or makes sense of the message
receiver
the individual or group who receives the message from the sender
feedback loop
the process of returning information to the sender about the message's meaning and clarity
active listening
engaging fully with the speaker to understand their message by providing feedback and asking clarifying questions
barriers to effective communication
Factors that hinder the communication process
includes selective perception, filtering information, emotional influence, language barriers, and nursing language
health literacy
the ability of individuals to obtain, process, and understand basic health information needed to make informed health decisions
group development stages
The phases that groups go through
includes forming, storming, norming, performing, and adjourning
forming
group is created with a central purpose
storming
group starts to work together
norming
sign of cohesiveness
performing
most productive stage, hands on stage
adjourning
wrapping up, message has been recieved
collaborative partnership
a working relationship based on mutual respect and shared goals between health professionals and clients
contracting
a partnership is developed, with agreement about purpose of relationship and conditions under which it will be carried out, there are both formal and informal styles
involves partnership, mutuality, commitment, format, negotiation
group communication settings
group-teaching and public speaking
electronic health records
EHR’s, digital versions of patients' paper charts that improve the efficiency, quality of care, and data management in healthcare
mobile health
mHealth, use of mobile devices for health communication and promoting healthcare services
geographic information systems
GIS, mapping programs that analyze relationships between locations and health conditions
social determinants of health
conditions in which people are born, grow, live, work, and age that affect their health
health disparities
differences in health outcomes among different population groups
higher health
higher social status = ______ _______
lower health
lower social status = ______ _______
health promotion
strategies aimed at encouraging healthy behaviors and improving overall health
teaching-learning principles
guidelines related to how education is conveyed and received, including client readiness and participation
teaching methods
various approaches used to deliver educational content, such as lectures, discussions, and demonstrations
planned changed process
recognize symptoms
diagnose needs
analyze alternative options
select a change
plan the change
implement the change
evaluate the change
stabilize the change
family health nursing
nursing care to improve family health potential
traditional family structure
includes nuclear, single adult, and multigenerational families
contemporary family structure
includes single-parent, LGBTQ, and foster families
marital trends
decrease in marriages and increase in cohabitation
home visit duration
over 20 minutes but not less than 60 minutes
community oriented care
healthcare focused on community health improvement
population focused care
healthcare targeting specific population groups
donabedian model
framework for evaluating healthcare quality
healthy people 2030
framework for evaluating healthcare quality
primary data
information gathered directly from community members
secondary data
existing records about community health
eight principles of community health nursing
focus on the community
give priority to community needs
work in partnership with people
focus on primary prevention
promote a healthy environment
target all who might benefit
promote optimum allocation of resources
collaborate with others in the community
policy
a relatively stable, purposive course of action taken over time to deal with a problem or matter of concern
types of policy
public
health
substantive
procedural
distributive
regulatory
public policy
issued by national, state, or local government
health policy
involves health and health care
substantive policy
involves an action or activity
procedural policy
involves a procedure to obtain an outcome
distributive policy
involves allocation of services of benefits
regulatory policy
puts limits on activities or behaviors…ex. joint commission
characteristics of disasters
causation - natural or man-made
casualties - number of human beings injured or killed by or as a direct result of an incident
scope - range of its effect, either geographically or in terms of the number of persons affected
intensity - the level of destruction and devastation it causes
multiple casualty incident
>2 but <100 casualites
mass casualty
> or = to 100 casualties
directly affected by disaster
people who experienced the disaster
dead and survivors
indirectly affected by disaster
relatives or friends of persons directly affected
phases of disaster management
prevention/mitigation stage
preparedness
response
recovery
red
triage color meaning critical/urgent
yellow
triage color meaning delayed
green
triage color meaning minor/walking wounded
black
triage color meaning dead/non-salvageable
terrorism
unlawful use of force and violence against persons or property to intimidate or coerce a government, the civilian population, or and segment thereof, in furtherance of political or social objectives
agents: biologic, chemical, nuclear
environmental protection agency
EPA, focuses on protecting human health and the environment
types of disasters
mass casualty incidents, terrorism, natural disasters, outbreaks, epidemics, pandemics, biologic, chemical, and nuclear or radiation incident