Leadership Quiz 2

What are the 5 rights of delegation?

Right task, Right circumstances, Right person, Right direction/communication, Right supervision

What does the "Right task" refer to in delegation?

It specifies what can be safely delegated to a specific patient.

What does the "Right circumstances" refer to?

Ensuring the setting and available resources are appropriate.

What does the "Right person" refer to?

It refers to both the delegator and the delegate being appropriate for the task.

What does "Right direction and communication" require?

The delegator must give a clear, concise description of the task.

What is meant by "Right supervision"?

It includes monitoring, evaluating performance, providing feedback, and intervening if needed.

What is the first step in the delegation process?

Define the task.

What types of tasks should never be delegated?

Discipline, highly technical tasks, and tasks involving confidentiality or controversy.

What does it mean to decide on the delegate?

Match the task to the individual's capability and ensure legal and voluntary participation.

What is involved in determining the task during delegation?

Clearly defining expectations, planning meetings, and providing detailed task instructions.

What should you do after defining and assigning a task?

Reach agreement and ensure the delegate accepts responsibility and authority.

What is the final step in the delegation process?

Monitor performance and provide feedback.

What does accepting delegation mean?

Accepting full responsibility for the outcome and understanding the task requirements.

What is the delegation decision tree used for?

Making assignments to LPNs, UAPs, and PCAs.

What are common causes of ineffective delegation?

Poor communication, dysfunctional unit dynamics, restrictive organizational culture, and lack of resources.

What fears contribute to being an insecure delegator?

Fear of competition, liability, loss of control, overburdening others, and reduced job satisfaction.

Why might someone be an unwilling delegate?

Due to inexperience, fear of failure, avoidance of responsibility, or dependency on others.

What is underdelegation?

Not fully transferring authority or failing to equip and guide the delegate.

What is reverse delegation?

When someone of lower rank delegates to someone with more authority.

What is overdelegation?

Giving the delegate too much authority, which increases liability for the delegator.

What is responsibility in the context of delegation?

The obligation to accomplish a task.

What is accountability?

Accepting ownership for results; accountability is shared, unlike responsibility.

What is authority?

The right to act, which can be transferred to empower the delegate.

What is an assignment?

A bureaucratic function with no transfer of authority, based on job descriptions.

What are benefits of delegation for the nurse?

Enhanced patient care, increased job satisfaction, and improved retention.

What are benefits of delegation for the delegate?

Skill development, trust, confidence, motivation, and a sense of responsibility.

What are benefits of delegation for the manager?

Better unit functioning and more time for management and skill development.

What are benefits of delegation for the organization?

Efficient goal achievement, improved financials, care quality, and patient satisfaction.

What are the 7 steps in decision making?

Identify purpose, set criteria, weigh criteria, seek alternatives, test alternatives, troubleshoot, evaluate action.

What does critical thinking involve?

Evaluating assumptions, arguments, alternatives, and reflecting to reach justified conclusions.

What are the four stages of creativity?

Preparation, incubation, insight, verification.

What are the steps in problem solving?

Define problem, gather info, analyze info, develop solutions, make a decision, implement, evaluate.

What is symmetrical power?

Equal and reciprocal power between two parties.

What is asymmetrical power?

One person or group has more control.

What is principle-centered power?

Power based on honor, respect, loyalty, and commitment.

What are types of interpersonal power?

Reward, coercive, legitimate, expert, referent, information, and connection.

What is position power based on?

Job description, responsibilities, recognition, advancement, decision-making authority.

What is personal power based on?

Credibility, reputation, expertise, and trust.

What are types of conflict?

Intrapersonal, interpersonal, intragroup, intergroup, incivility, and interprofessional conflict.

What are common conflict management strategies?

Confronting, negotiating, collaborating, compromising, competing, accommodating, suppression, avoiding, withdrawing, smoothing, forcing, resistance, mediation.

What is a win-win conflict resolution?

Both parties' goals are maximized through collaboration.

What is a win-lose resolution?

One party wins at the expense of the other, often using formal authority or competition.

What is the focus of team building?

Improving both task efficiency and interpersonal relationships within a group.

What is the first step in team building strategies?

Assessment of the group’s context, leadership, problem-solving style, and effectivenes