Effective Communication

Flashcards for Effective Communication based on Marian College of Baliuag lecture notes.

Communication

Involves the interchange of thought or information among persons; a systematic and continuous process of telling, listening, and understanding.

Communication (Definition)

The process of passing information and understanding from one person to another; imparting ideas and making oneself understood by others (Theo Haimann).

Sender (Element of Communication)

Individual, group, or organization that initiates communication; needs to be clear about why they are communicating and what they want to communicate.

Encoding (Element of Communication)

The process of converting an idea into a communicable form, such as words, gestures, or symbols.

Message (Element of Communication)

The actual information being transmitted, verbally or non-verbally.

Channel (Element of Communication)

The medium through which the message is sent, such as face-to-face conversation, email, or phone call.

Decoding (Element of Communication)

The process of interpreting the message and assigning meaning to it.

Receiver (Element of Communication)

The individual who receives the message.

Feedback (Element of Communication)

The receiver's response to the sender, indicating whether the message was understood and how it was received.

Noise (Element of Communication)

Any interference that can disrupt the communication process and hinder understanding (e.g., distractions, language barriers).

Tone of Language

The emotional quality or attitude conveyed in communication, affecting how a message is interpreted based on word choice, pitch, and context.

Formal Tone

Professional and structured, often used in official or academic settings.

Informal Tone

Conversational and relaxed, like talking to a friend.

Persuasive Tone

Aims to convince the reader to agree with a viewpoint.

Assertive Tone

Confident and direct, expressing opinions clearly.

Personal Language/Context

Used to express one’s own thoughts, feelings, and experiences; includes first-person pronouns and focuses on the speaker’s inner world; reflective and subjective.

Interpersonal Language/Context

Used for social interaction and communication with others; involves greetings, polite expressions, questions, and responses that help build relationships or complete tasks together; supports connection and cooperation.