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Relational Practice
Guided by conscious participation with clients using a number of relational skills including listening, questioning, empathy, mutuality, reciprocity, and self-observation, reflection, and a sensitivity to emotional context.
Trust
A key skill in relational practice that involves building confidence and reliance between the nurse and the patient.
Respect
An important aspect of relational practice that involves valuing the patient's dignity, autonomy, and individuality.
Mutuality
A skill in relational practice that involves establishing a sense of equality and shared responsibility between the nurse and the patient.
Rapport
A crucial element of relational practice that involves establishing a harmonious and positive relationship between the nurse and the patient.
Active listening
A skill in relational practice that involves fully engaging and attentively listening to the patient's verbal and non-verbal cues.
Confidentiality
A principle in relational practice that involves maintaining the privacy and confidentiality of the patient's personal information.
Empathy
The ability to emotionally and intellectually understand another person's reality and communicate this understanding to the other person.
Self-awareness
Being conscious of one's own thoughts, feelings, and behaviors in order to effectively engage in relational practice.
Reflection
Engaging in critical self-examination and review of actions, thoughts, and feelings in order to improve and enhance relational practice.
Patient-centered care
A key aspect of relational practice where the nurse focuses on meeting the individual needs and preferences of the patient.
Cultural sensitivity
Being aware and respectful of the diverse cultural backgrounds and beliefs of patients in order to provide culturally appropriate care.
Relational capacities
Initiative, authenticity, responsiveness, mutuality, synchrony, honoring complexity and ambiguity, internality in relating, and re-imagining.
Intrapersonal factors
Factors occurring within the individual, such as the patient's fears, vulnerabilities, and personal struggles.
Interpersonal factors
Factors involving the relationships between individuals, such as the patient's relationship with their daughter and tensions between them.
Contextual factors
Hidden factors influencing the situation, such as the patient living alone, long wait times in the emergency room, and tension between the healthcare system and the patient.
Reflexivity
Being self-aware and critically reflecting on one's own values, beliefs, and actions in order to provide effective relational practice.
Therapeutic Nurse-Client Relationship
A relationship established and maintained by the nurse with the client, using professional knowledge, skills, and attitudes to contribute to the client's well-being.
Therapeutic Communication
Communication that establishes a therapeutic relationship, promotes mutual respect, and tailors to meet the diverse needs of patients.
Empathy
The ability to understand and communicate another person's feelings and experiences.
Sympathy
Feeling concern, sorrow, or pity for the patient based on personal identification with their needs.
Ineffective Communication
Communication behaviors that hinder effective relational practice, such as asking personal questions, giving personal opinions, false reassurance, passive-aggressive responses, and raising voices.
Interprofessional Care
Collaboration among healthcare providers, patients, families, and communities to provide integrated and comprehensive services of the highest quality.
Conflict Resolution
Strategies to address and resolve conflicts in the workplace, such as directly addressing the conflict, focusing on behaviors rather than personal attacks, validating assumptions, and collaborating to identify underlying causes.
Positive student-teacher relationship
A relationship that promotes student engagement, provides a safe learning environment, and fosters student growth.
Relational Practice with Peer Students
Social interactions and collaboration among peers to enhance the learning experience, including peer support, collaborative learning, personal growth, feedback, reflection, and community building.
Reflection
Engaging in self-examination and critical thinking to assess areas for improvement, identify learning needs, and promote professional growth.
Quality Assurance Assessment
Expectations for regulated nurses to reflect on their practice, submit reflections and learning plans, and engage in continuous learning and skill enhancement.
Relational practice
A way of caring for patients that goes beyond the surface to see the complete picture, involving meaningful engagement and collaboration between the nurse and the patient.
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